Minna Tengco

I am detail-oriented Information Technology professional with 8 years experience as Tier-1 technical support and/ or help desk role. I have strong knowledge and technical skills in Software such as Windows 7, MS Office, MS Outlook, Lotus Notes, MS Visio and Adobe Photoshop CS, LAN Desk Remote, Teamviewer, Cisco AnyConnect, Nortel VPN Client. Hardware and Network troubleshooting, Printer Configuration. Skilled in Writing/ illustrating and documenting the technical standard operating procedure and manual. Furthermore, I am a result -oriented Document Control Specialist with 3 years experience abroad, which I demonstrated my ability to maintain project electronic and physical records, collect revision level documentation and ensure its integrity and safety. Additionally, Iam excellent in written and oral communication.