Minika Walia

Minika Walia Data Entry Operator Summary: I have 2 years experience working as a Data Entry Operator analyst for many clients. I was instrumental in providing data stability , data recognition for multiple clients based applications and setting up of processes for efficient team management. • • • • • • • Good Working Knowledge on Ready for business Activities and handling Data operations with suitable software. Instrumental in involving and delegating tasks to various teams to manage Business stability . Set up processes and chain of command to handle any failures and steps for immediate recovery. Handled outage calls including senior stakeholders. Involved in the implementation plans for the Turnover Change Management for Application changes and coordinate with other teams for the successful outcomes. To liaise with multiple parties including third party suppliers. Working experience on Disaster Recovery activities like creating application documents with all details before and after the activity. - - Technical Skills: Domain Technologies Ticketing &Tracking Tools Database : Data Analysis, Data Entry Operator, ITSM Support ,Service Management : Microsoft Office, Excel, : Service Now : MYSQL Experience: Project: Worked on multiple client- Data operation projects. Roles and Responsibilities: Location: Delhi Duration : Oct’19 to March’21 1. An Expert data entry operator with ravishing speed which brings innovation and value addition in client’s work. 2. I go beyond the brief from clients and try to improve upon the assigned work criteria. 3. I have a network of highly trained Data Entry Specialists, attached with me for many years who excel in their field. 4. For me small assignments are equally important. Certifications / Professional Awards : 1. E-skill India Certified Data Entry Operator