Millicent Kanyagia

MILLICENT KANYAGIA Executive Assistant milly.kanyagia @athena.com Nairobi, Kenya ABOUT ME I am an adaptable, results-driven professional with experience in social media management, team leadership, and business operations .As a remote social media assistant, I have enhanced my collaboration, communication, and task management skills. I excel in fast-paced environments, adept at multitasking, problem-solving, and delivering seamless executive support. I drive engagement through strategic campaigns while ensuring precision in execution.My ability to integrate digital and traditional marketing strategies enhances my efficiency and performance. Outside of work, I enjoy creating social media content as a creative outlet and to stay updated on emerging trends. WORK AUG 2023 OCT 2024 PRESTIGE SOCIAL Social Media Assistant ● ● ● NOV 2015 DEC 2023 Increased engagement by 50% by optimizing social media content and strategically scheduling 100+ posts per month across Instagram, Facebook, and TikTok Responded to 200+ audience comments, messages, and mentions weekly to foster community interaction and build brand loyalty Monitored social media metrics, generated weekly performance reports, and provided 5+ actionable insights per report to improve content strategies SAMASOURCE KENYA Quality Analyst (JULY 2018 - DEC 2023) ● ● Improved accuracy by 30% by enforcing compliance with quality standards, conducting audits, and delivering structured feedback to team members Worked with leadership to implement workflow enhancements and process optimizations, improving team performance and project success Project Associate (NOV 2015 - JUN 2018) ● ● ● JAN 2015 APR 2015 Maintained high-quality standards by ensuring accuracy and efficiency in data processing and operational tasks Consistently exceeded performance targets, ensuring timely task completion and contributing to overall team success Conducted thorough data verification and quality checks, minimizing errors and ensuring compliance with client requirements MULTICHOICE KENYA, Sales Representative ● ● Represented the brand at regional product awareness events, generating leads and strengthening client relationships to drive business growth Delivered product demonstrations and tailored technical advice, increasing customer satisfaction and retention through personalized solutions EDUCATION TASK EXPERTISE ST. PAUL’S UNIVERSITY Bachelor’s Degree, Business Management Content Strategy Team Leadership Project Management Administrative Support Meeting Coordination Data Analysis Performance Reporting PROFICIENCY IN TOOLS INTERESTS Asana Canva ClickUp Google Calendar Google Docs Google Mail Google Sheets Google Slides Microsoft Excel Trello Trying out new recipes Traveling Listening to music