Millicent Ahiataku

Millicent Ahiataku

$18/hr
Virtual assistant, Customer service and administration
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Tema, Accra, Ghana
Experience:
5 years
About

I am a highly organized, detail-oriented, and tech-savvy Administrative Virtual Assistant with over 8 years of hands-on experience providing top-tier administrative support to executives, teams, and clients in both physical and virtual environments. My career spans several industries—including legal, real estate, insurance, retail, and nonprofit sectors—allowing me to develop a versatile skill set and a solid understanding of operational needs across different work settings.

I specialize in virtual office management, calendar and email coordination, CRM and database administration, client communication, document control, and remote project coordination. My approach combines strong organizational and time management skills with a deep commitment to confidentiality, data accuracy, and responsive support. I pride myself on being a reliable partner who ensures smooth daily operations and contributes to long-term business efficiency.

In my recent role with the Ghana Judicial Service, I supported legal professionals with documentation, scheduling, and records management—requiring the utmost attention to detail and discretion. My experience with Lukfa Ventures and Metropolitan Life Assurance sharpened my client service and CRM management capabilities, while my ongoing virtual work with Rejoycah Enterprise reflects my ability to independently manage procurement, digital marketing, and remote customer service using tools like Google Workspace, and Microsoft Office.

Academically, I hold a Bachelor’s degree in Economics and Sociology and am currently completing a Master of Business and Technology Management (Supply Chain), which strengthens my strategic thinking and process optimization skills.

I am passionate about supporting growing businesses and busy professionals by handling administrative tasks that free them to focus on their core goals. Whether it’s managing schedules, keeping documents organized, coordinating virtual meetings, or handling customer follow-ups, I bring a proactive mindset and a strong sense of ownership to everything I do.

What sets me apart is my ability to adapt quickly in remote and dynamic environments, communicate effectively with diverse teams and clients, and deliver work that’s accurate, timely, and aligned with business goals.

As a Virtual Assistant, I don’t just manage tasks—I help streamline processes, build strong client relationships, and contribute to a more organized, productive, and professional work environment.

Languages
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