Milika Chibeka
Virtual Assistant
Summary
Work Experience
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www.linkedin.com/in/milika-chibeka
● Energetic self-starter with experience in Real Estate and
Customer Relations.
● Excels at managing multiple tasks and prioritizing
workload effectively, ensuring timely completion of
projects.
● Excels in providing exceptional service to clients;
especially skilled in handling challenging customers.
Council of Churches in Zambia- Lusaka, Zambia
Property Officer
Dec 2018- May 2021
● Led a team of maintenance and building assistants to
ensure all maintenance works were carried out effectively
and efficiently.
● Processed purchase and rent requests from customers.
● Executed construction projects on behalf of CCZ and
engaged with developers (ie 4 on Bishops Road, opposite
Centro Mall).
● Prepared and presented to management and the
Sub-committee Board.
● Organized and Maintained a database of clients.
● Engaged and coordinated meetings and property viewing
with tenants and potential tenants.
Link Park Mall- Kitwe, Zambia
Centre Manager
January 2018 - November 2018
● Monitored the timely receipt of and collection of rentals
per the leases.
● Supervised a team of service assistants to maintain the
property.
● Incentivized leases, lease renewals, and the follow-up
action thereon.
● Communicated with clients allowing them to air their
concerns.
Education
The Copperbelt University- Kitwe, Zambia
Bachelor of Science in Real Estate
January 2011 - May 2017
Mpelembe Secondary School - Kitwe, Zambia
Cambridge General Certificate of Education
January 2005 - November 2009
Certifications
World Intellectual Property (WIPO) Certificate - 2015
Facilities Management Certificate (CBRE) - 2024
Virtual Assistant Certificate (ALX) - 2024
Skills
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Effective Communication
Project Planning and coordination
Calendar Management
Inbox Management
Expense Tracking
Property Management
