Milija Radojičić
Email:-| Phone: +381 - | Location: Čačak, Serbia | [LinkedIn Profile]
Professional Summary
Detail-oriented Software QA Analyst with over 3 years of experience at CCBill, specializing in transaction processing, API testing, and end-to-end quality assurance in fintech environments. Proficient in Agile, Scrum, Waterfall, and Kanban methodologies, with expertise in integrating payment processors (Valitor, E-com Processing, Vital, OmniPay) and ensuring compliance with VISA/MasterCard standards. Skilled in leading QA efforts, mentoring interns, and collaborating with international teams (EU/USA). Recognized for thorough issue investigation, clear communication, and delivering robust test strategies under pressure.
Work Experience
Software QA Analyst
CCBill (Remote)
April 2022 – Present
Leading and supporting QA efforts on projects including Java Spring Framework upgrades, compliance initiatives, internal tool rollouts, and integration of transaction processors (Valitor, E-com Processing, Vital, OmniPay).
Testing full transaction lifecycles (AUTH, CAPTURE, SETTLEMENT, RECONCILIATION, REFUND, CHARGEBACK, RDR) using mock and real cards across DEV, QA, and PROD environments, ensuring compliance with VISA/MasterCard documentation.
Developing test strategies, plans, and effort estimations, conducting E2E, API, regression, functional, and smoke testing. Creating datasets for functional, validation, destructive, and security scenarios.
Investigating issues via logs and databases, identifying root causes and creating detailed Jira tickets for development teams. Contributing to release notes, impact assessments, and QA signoffs.
Mentoring and training interns, acted as QA lead, and collaborating with cross-regional teams (EU/USA) in Agile, Scrum, Waterfall, and Kanban environments.
Tools: MySQL Workbench, Postman, Jira, TestLink, JMeter, IntelliJ, Jenkins, BitBucket, Grafana, Prometheus, Log Insight, PuTTY, Microsoft Suite, Google Sheets, Slack.
Web & Mobile App Tester
Test IO (Remote)
August 2020 – May 2022
Performed manual exploratory and scripted testing on web and mobile applications, focusing on usability and functional testing.
Executed test cases and reported bugs aligned with user stories.
Web Tester
TryMyUI (Remote)
October 2019 – December 2021
Conducted usability and exploratory testing on websites, providing actionable feedback for feature improvements.
Education
Engineer of Electronics and Computer Sciences
Faculty of Technical Sciences Čačak, Serbia
2019 – 2022
Certifications
Agile Scrum Essentials (TechCanvass)
Agile Manual and Automation Testing Certificate
SQL Certificate (Programming HUB)
TEFL Certificate (Teacher Record)
Customer Service Foundations (LinkedIn)
Skills & Tools
Testing: E2E, Regression, API, Smoke, Functional, Acceptance, Performance, Security (collaboration with Security Analysts)
Tools: Jira, TestLink, Postman, JMeter, MySQL Workbench, IntelliJ, Jenkins, BitBucket, Grafana, Prometheus, Log Insight, PuTTY, Microsoft Suite, Google Sheets, Slack
Concepts: Transaction Processing (AUTH, CAPTURE, SETTLEMENT, RECONCILIATION, REFUND, CHARGEBACK), Test Case Design, Test Strategy, Root Cause Analysis, Compliance Testing
Languages/Tech: SQL, Java, C#, Linux
SDLC: Agile, Scrum, Waterfall, Kanban, Hybrid
Soft Skills: Leadership, Mentorship, Cross-functional Collaboration, Problem Solving, Communication, Adaptability
Languages
Serbian: Native
English: Fluent (Reading, Writing, Speaking, Comprehension)
Russian: Intermediate (Reading, Comprehension), Basic (Writing, Speaking)
