Milicent Chisom Abah

I'm a seasoned Virtual Assistant and Customer Service Representative, offering a unique blend of administrative expertise and digital savvy to propel your business forward.

With extensive experience in providing top-notch support, I excel as a result-driven Virtual Assistant in;

• Email management and calendar organization
• Data entry, document preparation, and CRM maintenance
• Customer service via phone, email, and chat
• Transcription, online research, and event planning

With a proven track record in Customer Support, I excel in:

• Delivering prompt, empathetic, and solution-oriented assistance across multiple channels (email, chat, and phone)
• Building positive customer relationships by actively listening and adapting to diverse needs and personalities
• Troubleshooting issues, resolving complaints, and ensuring customer satisfaction while maintaining professionalism

I'm driven to empower businesses to succeed in both digital and physical landscapes. My expertise, combined with my enthusiasm for innovation, makes me an ideal partner for your team.