Milena Yordanov
$15/hr
I lead people,make analyzes,create and improve processes and...make jewelry
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 42 years old
- Location:
- sofia, sofia, Bulgaria
- Experience:
- 11 years
Other
About
- Over 10 years in BPO sector;
- Project transitions - Implementation and transition of workforce planning, reporting, scheduling and real time management
- Project Management skills - strong work force management, leadership and Customer service skills
- People development- preparing and applying skill and knowledge enhancement plans for team members
- Detail oriented with very good analytical and numeric skills; able to work under pressure; proactive
Skills
- Community Management
- Report Writing
- Business Analysis
- Salesforce
- Siebel
- Citrix
- Business Intelligence
- Technical Support
- Communications
- SAP
- Website Management
- Event Management
- Content Creation
- Team Management
- Workforce
- ERP
- Excel
- Supply Chain Management
- Process Management
- Customer Service
- ServiceNow
- Translation
- Change Management
- Performance Management
- PowerPoint
- Word
- Quality Assurance Monitoring
- Business Operations
- Project Management
- Microsoft Office
- Call Handling and Support
- Time Management
- PDF Conversion
- Social Media Marketing
- Leadership
- Chat Support
- Email Handling and Management
