Milena Paunović

I have hands-on experience in social media management, content creation, and client communication, with a particular focus on the tourism and wellness sectors. Over time, I’ve developed a deep understanding of how to craft content that resonates with a target audience, using tools like CapCut for video editing, ClickUp for project management, and Notion for organizing content ideas and brand guidelines. I’m comfortable working in a fast-paced environment and adjusting creative direction based on feedback.

In my role as a content creator and social media assistant, I’ve successfully written video scripts and post captions tailored to various hospitality brands, including hotels and spa centers. I understand how to highlight unique features of a location—like wellness amenities, nature surroundings, and local attractions—in a way that speaks to travelers looking for relaxation, short getaways, or family vacations. I’ve also learned to adapt tone and style depending on the target demographic, with a particular strength in speaking to audiences aged 27–45 who are looking for affordable and peaceful escapes.

Visually, I’m a strong creative thinker. I can conceptualize a full video—from hook to call-to-action—ensuring smooth transitions, logical scene flow, and strategic placement of on-screen text or voiceovers. I value authenticity and clarity in every piece of content I produce.

In addition to my creative skills, I have intermediate proficiency in Excel and Google Sheets, useful for managing content calendars, engagement tracking, or influencer outreach lists. I’m a visual learner who prefers structured guidance and continuous feedback, which helps me improve quickly and stay aligned with client expectations.

I’ve also supported friends and family with resolving technical issues related to online purchases and returns. This experience, though informal, developed my problem-solving skills and interest in providing clear, step-by-step support—something that aligns well with customer support roles, especially in chat-based environments.