MILDRED LUMAGDA
GENERAL VIRTUAL ASSISTANT
CAREER OVERVIEW
I am a dedicated and highly organized General Virtual Assistant with a proven
ability to provide comprehensive administrative, customer service, and operational
support to clients across various industries. Over the years, I have developed
strong skills in email and calendar management, appointment setting, data entry,
research, and social media coordination.
SKILLS
Organizational skills
Strategic planning and
scheduling skills
Time-management skills
Verbal and written
communication skills
Canva
EXPERIENCE
Airbnb Appointment Setter
Appointment Setter
Marketing Storm Leads
Nov 2024-Dec 2024
Make outbound calls to prospective
customers,
introducing
our
roofing
services.
Qualify leads by assessing their needs and
setting appointments for roof inspections.
Handle objections with confidence and
adaptability.
Maintain accurate records of calls and
appointments in our system.
H&M Teepee Staycation
June 2024 to present (Part Time)
Respond promptly to inquiries and
booking requests via Airbnb or other
platforms.
Answer questions about the property,
amenities, and local area.
Send check-in/check-out instructions and
follow-up messages.
Handle guest concerns or issues and
escalate to the owner when needed.
Monitor and update availability across
Airbnb and other platforms.
Prevent double bookings and manage
blocked dates.
Coordinate with cleaning and maintenance
teams between stays.
Update Airbnb listing with accurate
information and photos.
Optimize descriptions and titles for better
visibility.
Appointment Setter
Elite Academy
June 2024-August 2024
Reach out to potential clients emails, or
social media to set up meetings or calls.
Screen potential clients to ensure they're a
good fit for the company's products or
services before setting up an appointment
Follow up with potential clients to confirm
appointments and reschedule if necessary.
Effectively communicate the value of the
company's products or services to
potential clients.
Work closely with the sales team to
understand the company's offerings and
the target market.
Follow SOP
Social Media Manager
The Social Solution Agency
March 2024-May 2024
Involves setting goals, defining the target
audience, and deciding which platforms to use.
Creating and curating engaging content
Responding to comments, messages, and
reviews, as well as updating profile information
as needed.
Monitoring metrics
Be aware of the latest social media trends and
tools, and how they can be used to improve their
strategy.
Collaborating with other departments
Lead Generation
SergieVille Private Pool Resort Pansol Laguna
Identify potential customers through various
methods, including online research and
networking events.
Initiate contact with potential leads through
email campaigns, social media, or in-person
meetings
Assess the needs and interests of potential
leads to determine if they're a good fit for the
company's products or services.
Keep detailed records of their outreach
efforts and the responses they receive.
Social Media Manager
Women With Vision & Purpose
Involves setting goals, defining the target
audience, and deciding which platforms to use.
Creating and curating engaging content
Responding to comments, messages, and
reviews, as well as updating profile information
as needed.
Monitoring metrics
Be aware of the latest social media trends and
tools, and how they can be used to improve their
strategy.
Collaborating with other departments
Social Media Manager
Brand You Marketing
Involves setting goals, defining the target
audience, and deciding which platforms to use.
Creating and curating engaging content
Responding to comments, messages, and
reviews, as well as updating profile information
as needed.
Monitoring metrics
Appointment Setter
360 Media Consulting
November 2023-May 2024
Do outreach on Facebook and Instagram in
this order for Both Real Estate Brokers and
Concrete.
Screen potential clients to ensure they're a
good fit for the company's products or
services before setting up an appointment
Follow up with potential clients to confirm
appointments and reschedule if necessary.
Effectively communicate the value of the
company's products or services to
potential clients.
Work closely with the sales team to
understand the company's offerings and
the target market.
Follow SOP
Delivery Team Leader
JFE SHOJI STEEL PHILIPPINES
February 2016-May 2023
Plan, schedule, and dispatch deliveries of
steel products based on customer orders
and delivery timelines.
Communicate delivery assignments to
drivers and provide all necessary details.
Monitor the status of deliveries and update
clients on estimated times of arrival or
delays.
Coordinate with the warehouse team for
loading schedules and product readiness.
Handle delivery documentation, including
delivery receipts, route plans, and dispatch
reports.
Respond to delivery-related inquiries,
issues, and emergencies in real time.
Track and log all dispatched orders using
delivery management systems or manual
records.
Maintain regular communication with
drivers to ensure adherence to delivery
routes, schedules, and safety protocols.
Ensure compliance with company policies,
safety standards, and transportation
regulations.
