Milcah Zeneth Balibalos

Milcah Zeneth Balibalos Key Qualifications Education De La Salle Lipa Bachelor of Science in Tourism and Hospitality Management June 2012 - March 2013 How to reach me: Phone Number: - Email:-Address: Barangay Libjo Central, Batangas City, Batangas, Philippines 4200 Adventist University of The Philippines Bachelor of Music in Music Education June 2013 - March 2014 De La Salle College of Saint Benilde Bachelor of Arts in Music Production August 2015 -2018 Positive mindset Great communication skills both written and verbal Leadership experience Highly motivated Disciplined with a strong work ethic Great time management Able to cooperate with others and to work independently Proven ability to handle multiple tasks Adaptability Attention to detail Great decision making and problem solving skills Creativity Highly organized Work Experience Kabuscorp De Laguna Football Club Organize paperwork Does all the research Minor HR responsibilities Organize events and team meetings Managing the team's calendar Organize the team's finances Managing phone calls and emails Prepare reports Organize the team's finances Run executive meetings MJ Lechon De Cebu and MJ Carwash Managing phone calls and emails Prepare reports Managing the company's calendar and making appointments Organize meetings and sending reminders Provide administrative assistance Common accounting duties Spearheaded the company's usage of social media to raise brand awareness and sales Managed the company's social media channels through answering inquiries Creation of social media content Marketing research Work Experience Product Gym Worked as a Virtual Assistant, handling mostly administrative tasks and Data Entry Have done audio editing for various online classes Basic graphic design for social media posts Did business consulting research Reference Available Upon Request TaskUs Resolve 100+ weekly customer inquiries via phone and email Track trends in customer feedback and collaborate with management to determine the root cause of issues Resolve complex issues and win customer loyalty Recognized as “Oct-December Top 1 Performer" Demonstrated Customer Empathy Computer Skills Talkdesk/Zendesk