MILAGROS R. GRENGIA
Email Address:-Skype ID: mrgrengia5
Contact Number: -
Address: San Rafael, Lagonoy, Camarines Sur
OBJECTIVE:
To find a job that suits my skills
Focus on improving the usability and efficiency of technological system.
To provide an effective flow of information so the company can keep on uplifting its work processes, customer retention and acquisition
SKILLS:
Telemarketing
Virtual Assistant
Data Entry
Office Application
Email Management
Internet Research
Transcription
Social Media Management
Schedule Management
WORK EXPERIENCE:
ADMINISTRATIVE CHIEF
Florencia Transport Services, Inc.
February 2012 up to the present
Duties and Responsibilities:
Performs Human Resource works;
Safe keep 201 Files (Individual Record) of employees;
Prepare and Issue Memorandum Orders and Office Orders
Accepts, evaluate and monitors On-the-Job Trainees (OJT’s)/Immersion Activities of different schools and Universities or Agencies;
Computes and Verifies the Daily Time Records (DTRs) of employees for payroll purposes;
Responsible for doing orientation and preparing schedules;
Issue Job Order, Memorandum & Office Order and facilitate Leave of Absence of employees and sickness;
Represents the company in every meeting, seminars, and other functions set by both private and public entities.
Takes other Admin related tasks.
TELEMARKETER
HSD PHILIPPINES
September-
Duties and Responsibilities:
Religiously calls prospective client locally;
Encourages clients (schools, engineering/architectural firms to purchase the Software known as Tekla Structures, an integrated 3D solution for structural design. This is BIM software for more detailed, collaborative and integrated delivery.
Prepares monthly reports.
Assists the Sales Manager in verifying the leads/contacts.
LEAD VERIFIER
EP MARKET RESEARCH
July 2001-January 2003
Duties and Responsibilities:
Carry-out outbound calls based on produced leads of Telemarketers
Double checks and makes corrections on inaccurate data
Prepares daily and weekly reports based on verified leads
Tabulates individual performance of Telemarketers.
TRAININGS AND SEMINARS
ENGLISH PROFICIENCY PROGRAM (Basic Call Center Agent Training)
June – July 2007
Conducted by: Ms. Arlene Ortua, EPP Trainer, and
Ms. Jeane I. Dizon, EPP Head Trainer
EDUCATIONAL BACKGROUND:
TERTIARY: Polytechnic University of the Philippines (PUP), Sta. Mesa, Manila
SECONDARY: Lagonoy High School
PRIMARY : San Rafael, Lagonoy, Camarines Sur
SHORT COURSE TAKEN:
Computer Programming
No. of Hours: 252 hours
Date Inclusion: November 2008 – February 2009
Venue: Glorious Adonai Learning Academy
PERSONAL DATA
Age: 41 years old
Birthplace: Lagonoy, Camarines Sur
Sex: Female
Status: Married
Nationality: Filipino
