Mila Grace F. Hecto

MILA GRACE VA ASSISTANT PROFILE EDUCATION 1998 University of Negros Occidental-Recoletos Bachelor of Science in Commerce SKILLS Admin task Customer Service Data entry Chat Support Email and Calendar Management Social Media Management Cold Calling Email Management Lead generation Basic Graphic Design ( Canva) Basic Accounting for Business Bookkeeping Appointment Setting Invoicing Cold email outreach Technical Support I am an awesome Virtual Assistant because I am a higly organized and detail oriented person. I always make sure that everything around me is set in a certain way. I have exceptional communication and listening skills. And I possess a love for continues learning and development. And lastly, I am reliable, trustworthy and adaptable, and someone who always demonstrates exceptional time-keeping and someone who will go out of the way to deliver exceptional service. WORK EXPERIENCE 2023 - 2024 Cold Caller- Hanson Capital Group Reaching out to potential leads or clients over the phone to generate interest in properties Build relationships with buyers and sellers. Use Mojo as dialers. Customize cold-calling scripts to suit different property types or client needs. 2022 - 2023 Admin Assistant- Dan The Moving Man Data entry task includes scheduling future jobs through Oncue Sending email and text message to all possible clients. Work in teams, coordinating with one another to efficiently carry out the move, including dividing tasks and ensuring effective communication. Update weekly schedule to make sure no missed jobs- Cold Caller- Medicare Calling potential clients who may qualify for Medicare insurance plans and services Educate Medicare customer options and possibly enroll them in a plan that fits their needs. Uses CRM as Hubspot and Convoso as dialer Uses approved scripts and avoid any misleading language. Avoid making false claims or promises.