Mikhael is a Customer Service Representative and Restaurant/Store Manager with over four years of internet and telephone support experience and a decade of successful management background. I possess strong communication skills, honed through resolving technical issues, guiding sales transactions, and delivering personalised customer care, supported by proficiency in service software like Zohodesk and Aspect suite. My passion lies in building relationships, creating memorable experiences, and consistently exceeding expectations. I'm eager to contribute to your organisation's success by leveraging my skills and extensive management background to deliver exceptional customer experiences, drive growth, and foster lasting relationships