MIKELLE KALU
Virtual Assistant
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q linkedin.com/in/mikellekalu
SUMMARY
Lagos, Nigeria.
KEY ACHIEVEMENTS
• Reliable and detail-oriented with experiences in providing administrative
support, customer care support and project management services.
Streamlined office procedures, reducing
administrative processing time by 70%.
• Tech-savvy with the right skills and perceptive knowledge to operate
modern devices and software applications.
Coordinated schedules for executives,
reducing meeting conflicts and increasing
productivity.
• Excellent communication skills, problem-solving abilities, able to multitask
and work independently.
• Committed to delivering top-notch support, improving workflow efficiency
and ensuring client satisfaction.
EXPERIENCE
Port Harcourt, Nigeria
An agency focusing on disaster prevention, preparedness, mitigation and
response across the country
• Analyzed data from multiple sources to predict risks.
• Answered FAQs about safety measures and procedures.
• Track and managed the distribution of emergency supplies
• Supported emergency call centers by handling routine inquires and
reduced workload.
• Facilitated inter-agency communication by managing reports and
documentation.
Virtual Assistant
Port Harcourt, Nigeria
An oil and gas company that provides drilling and production support,
workplace hospitality services, consultancy procurement, engineering and
design.
• Assisted with project tracking, timelines and communication between
teams.
• Managed emails, handled travel arrangements and scheduled meetings.
• Managed communications with clients, suppliers and contractors.
• Analyzed operational data, maintained databases and prepared reports.
• Updated the company websites and other online platforms with relevant
industry news.
Administrative Assistant
Tokiye integrated medical service
01/2024 - 02/2025
Port Harcourt, Nigeria
A company that focuses on healthcare project development, international
healthcare procurement and data management.
• Scheduled meetings, handled correspondence and provided administrative
support to senior executives and project teams.
• Assisted with invoice processing, expense tracking and budget
documentation related to procurement and project expenditures.
• Liaised between internal teams, suppliers, contractors and healthcare
institutions to facilitate smooth coordination.
• Supported project teams by organizing documentation, preparing reports
and assisted with project scheduling and follow-ups.
• Ensured all procurement and project activities adhere to healthcare
regulations, maintaining proper documentation for audits and compliance
reviews.
www.enhancv.com
Reduced operational expenses by identifying
inefficiencies in procurement processes.
SKILLS
Strong written and verbal Communication
Email Management
Data Entry
Calendar Management
Astrium Energy Limited
09/2024 - 02/2025
Cost Savings and Budget Management
Negotiated vendors contracts, cutting office
supply costs by 20%.
National Emergency Management Agency
01/2025 - 03/2025
Improved Customer Service
Improved response times to customer
inquiries by implementing a new
communication protocol.
b
Virtual Assistant
Office Efficiency and Organization
Travel Management
Problem-Solving
Time Management
Multitasking
Confidentiality
Proficient in Google Workspace and
Microsoft Office
Trello
Asana
ClickUP
CERTIFICATION
ALX-Virtual Assistant
LANGUAGES
English
Native
French
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EXPERIENCE
Administrative Assistant
Pillars Energy Group
01/2022 - 12/2023
Lagos, Nigeria
An energy company focused on oil and gas exploration and production.
• Managed executives calendars, scheduled meetings and coordinate
appointments.
• Maintained company records including well data, drilling reports, regulatory
filings and operational documentation.
• Handled confidential information with discretion including contracts, legal
agreements and HR records.
• Served as a liaison between office and field personnel.
• Communicated with vendors, suppliers and contractors to ensure timely
delivery of materials.
• Answered phone calls, prepared reports, composed and responded to
emails.
• Coordinated travels, accommodations and per diem arrangements for field
workers and executives.
EDUCATION
Bachelor of engineering in Petroleum Engineering
Federal University Of Technology, Owerri.
07/2017 - 09/2021
www.enhancv.com
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