PROGRAMME MANAGER - CURRICULUM VITAE
MIKE JANSEN
PROFILE
Track record of 27 years of extensive experience as programme and IT director with four marketleading multi-national corporations in complex multi-project secure high-volume transaction
environments in Financial Services environments. Proven advocate of enabling business through
technology, using traditional and modern delivery approaches.
Significant success in managing large programme portfolios, including a US$25 million programme
involving over 100 technicians, and in the end-to-end sale and implementation of SAP HR systems
into a major South African banking institution.
Commercially astute in supplier negotiations and contracts, and understanding fit-for-purpose
systems, enterprise architecture and insourcing, outsourcing and co-sourcing in the context of
organisational strategy and focus.
Experienced executive coach and mentor and dual HR and Technology work expertise and
experience.
EMPLOYMENT SUMMARY
ABSA – AFRICA TECHNOLOGY DIVISION
July 2014 – June 2017 Lead Technology Partner
Client technology lead for Salesforce, ESP, RCD, SARB
Remediation projects and BOC
Output Management technology refresh in the office of the CTO
STANDARD BANK – CORPORATE & INVESTMENT BANKING DIVISION
2014
Project Manager BR7
Project Management responsibilities for CIB’s components within
the Core Banking Transformation Programme
UTHINGO MANAGEMENT (PTY) LTD
Strategy Consultant-
Advice on strategy during Judicial Review of RFP process and
License Award
2005
Interim Manager - Deputy Bid Manager
Co-management of the entire response to the DTI’s RFP for the
nd
2 7 year National Lottery Licence.
DNEC cc
Interim Manager, Programme Manager/Director, Project Manager
Managing programmes of work. Managing projects.
2004-current
Executive Coach with On-boarding focus.
Customer growth specialist.
STANDARD BANK – CORPORATE & INVESTMENT BANKING DIVISION
2002 to 2004
ITM – Client Technology
Global P&L responsibility for the IT delivery of all systems for
Business Online, HR division and 3 other Business Units within
Standard Bank (Wholesale - former-SCMB)
PROTEK FLAGSHIP (PTY) LTD
2001
Telco Services Director
P&L responsibility for the technical implementation of Billing &
Customer Care programmes and projects in Africa. Responsible
for budget, personnel and customer satisfaction in Africa Region
GTECH SOUTHERN AFRICA (PTY) LTD
1998 to 2000
Regional Software Manager
Joint P&L responsibility for the technical implementation of the
entire Lotto programme start-up. Responsible for software
deliverables in Africa Region, in addition to budget, staff and
customer satisfaction.
SAP SOUTHERN AFRICA
1997 to- to 1997
Business Systems Manager
HR Projects Manager
Responsible for business systems for the organisation in order for
it to become an information-based company. Also responsible for
achieving ISO9002 accreditation. Responsible for managing the
team of HR application consultants, acquiring HR Projects, liaison
with Business Partners, HR Development for SAP Southern
Africa’s areas of responsibility.
MANAGEMENT COMPUTER SERVICES
1994 to 1996
Project and Product Manager
Responsible for the marketing, sales, installation, support,
development and customisation of designated products, and for
project-managing large projects.
COMPUTER RELATED SERVICES
1990 to 1994
Consultant
Responsible for the marketing, installation, support, and
modification of computerised integrated Salaries and Human
Resources package in the Western Cape.
EARLY CAREER
1982 to 1990
Personnel Management and HR Systems – various organisations
Graphic timeline representation of major programmes managed.
SKILLS MATRIX
Proficiency Rating
1
2
3
4
5
Operating Systems
OS/400
Windows (3.x, ’95,98, NT, 2000, XP, Vista,
Windows7,8, 10)
Productivity Tools
MS Word
MS PowerPoint
MS Excel
MS Project
MS Access
Lotus Notes
Managerial Skills
Leadership Abilities
JAD Facilitator Abilities
Interpersonal Skills
Analytical Skills
Project Management
Programme Management
Communication Skills
Coaching Skills
Application Systems
Human Resource
Payroll
Financial Systems
Lottery Systems
Level
Description
Level
1
3
5
Had appropriate training only
Solid practical experience
Expert; Extensive experience
2
4
Description
Limited practical experience
Well versed, significant experience
MAJOR PROJECTS
Project Name
Project Type
Role on Project
Project
duration
Project team
Project cost/
value when
completed
User population
Project brief
Nature of work
Iris
Software system
implementation
LTP, Product Owner
6 months
12
R40m
100 across BAGL
Replace messaging platforms
System Implementation
Salesforce
Software system
implementation
LTP
6 months
20
R40m
4000 across BAGL
Replace MS Dynamics with
Salesforce. Implement Salesforce
beyond CRM
System Implementation
CBT – BR7
Software system
implementation
Project Manager
2 years
80 CIB resources
Total cost R17bill
40 000
Replace Branch Accounting with
SAP Banking
System Implementation
South African
National Lottery Bid
(Igwija Gaming)
3rd RFP Response
and submission
Bid Manager
Aug – Dec
2013
12 writers,
editors, collators
R 20 million,
estimated value of
R70 billion
9 000 retailers, ten
million of players
Management of the response to the
DTI’s 3rd RFP for the 7 year
National Lottery Licence.
Bid submission, business
model, financial model
CRM
Implementation of
Microsoft Dynamics
CRM
Project Manager
Jan –
July2013
6
R6 million
300
Implement MS Dynamics CRM as
GIBS back office system
System Implementation
IM Apps Maturity
Assessment
Assessment, Strategy
Project Manager
July 2012 –
Nov 2012
4
R5 million
25 000 users
Assess maturity & readiness of
Applications, to Transition to
Services
Consulting
3G Streaming Mobile
TV (DStv)
Television
implementation
Programme Manager
Oct 2010 –
June 2012
10
R10 million
Millions of users
Implement 3G Streaming Mobile
television
Software & QA, System
Implementation
IP Unified Telephony
(SA Taxi)
Telephony system
implementation
Programme Manager
Apr –Dec
2009
15
R6 million
200
Replace legacy phone system with
integrated IP telephony system
System Implementation
Cheetah (SA Taxi)
Software system
implementation
Programme Manager
Aug - Dec
2008
10
R1 million
50 collections agents
and managers
Implement Cheetah 6 Collections
system
System Implementation
South African
National Lottery –
Re-Bid (Uthingo)
RFP Response and
bid submission
Deputy Bid Manager
Sept – Dec
2005
20 writers,
editors, collators
R 10 million
7 000 retailers,
millions of players
Co-management of the entire
response to the DTI’s RFP for the
second 7 year National Lottery
Licence.
Bid submission
JRE (Standard Bank)
Software
development and
remote roll-out
Project Director
R4 million
15 000 users
Upgrade and distribute latest Java
runtime engine to all Business
Online users
Software & QA
South African
National Lottery Lotto software
(GTECH)
Software
development
7 000 retailers
Development of SA customised
software
Software & QA
US$100 million
7 000 retailers
Creation & deployment of
infrastructure to support retailer
network via VSAT
Field service, terminal
assembly, network creation
~ R 5 million p.a.
~ 9000 users
Development of SA-specific
compliant software
Software & QA
South African
National Lottery –
Lotto Roll-out
(GTECH)
24 months to 10 developers &
Dec 2005 QA engineers, 10
business owners
Manager of development April 1999 - 35 software & QA
45 000
project
March 2000
engineers
development manhours= US$4
million
Infrastructure Roll-out Joint PM with P&L budget April 1999 responsibility
March 2000
SAP country-specific
HR development
(SAP)
Software
development
Owner & manager of
development project
ABSA (SAP)
SAP End-to-end
acquisition &
implementation
Project manager during
acquisition & technical
evaluation process
100 field
technicians
June 1996 to 2 developers in
August 1998, SA, 4 in Germany
ongoing
projects for
every new
release of
SAP R/3
July 1996 Feb 1999
6 during
evaluation, 20
during
implementation
~ R5 million
~ 40 000 eventually Replacement of legacy in-house HR
via ESS and MSS
& payroll systems
Detailed presentations,
workshops, meetings,
implementation, roll-out
