With 7 years work experience in Banking, Mortgage and Freelancing. My expertise includes in handling end-to-end loan applications, including document collection, verification, and coordination with brokers and lenders. Detail-oriented in data entry, ensuring accuracy and efficiency across systems. Proven ability to deliver excellent customer service through clear communication and timely resolution of inquiries. Knowledgeable in financial processes such as settlements and reconciliation, with a solid understanding of maintaining accurate financial records and supporting month-end activities. Reliable, organized, and capable of managing multiple tasks in fast-paced environments.