Mika Dianne De Guzman

 MIKA DIANNE M. DE GUZMAN Baliti San Fernando Pampanga-____________________________________________________________________ OBJECTIVES To contribute to the company’s success by being able to apply my acquired knowledge, skills and abilities to any field and continue acquiring knowledge and experience through the help of you company and in the process develop my skills, personal and professional growth to the fullest and be an asset to the company. ================================================================= PERSONAL INFORMATION Date of Birth:May 11, 1991 Place of Birth:Pasay city, Manila Language: Tagalog, Kapampangan, English =============================================================== EDUCATIONAL BACKGROUND CollegeBachelor of Science and Information Technology DHVCAT University (3rd year Undergrad- =============================================================== SKILLS - Computer Literate - Excellent attention to details and superb follow up skills - Outstanding problem solving customer service skills - Can work versatile in different situations and great at multi-tasking - With good communication, social skills and easy to deal with - Flexible in company schedules and excellent in time management =============================================================== WORK HISTORY VXI - (Agent/Ebay/ CSR) - Aug 10,2018 - Nov. 22, 2018 - SM Clark EAST WEST BPO (Agent / Email support) - Nov. 2017 - May 2018 - Villa Julita IQOR (Jr. Agent/BELL/Telco) - August 10, 2016 - March 22, 2017 - SM Clark SARGAS (Agent/Lead Generation) - January 25, 2016 - April 14, 2016 - Marisol EGS (Agent/Business Logistics/Tech support) - Sept. 12, 2014 - Oct. 3, 2015 - Clark, Philexcel ================================================================ CHARACTER REFERENCE [Available Upon Request] I hereby certify that the above information was true and correct on the best of my knowledge. -------------------------------------------- MIKA DIANNE M. DE GUZMAN