Mihle Makhamba
South Africa | Johannesburg | 1458
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Objective
Organized and detail-oriented administrative professional with over two years of experience providing clerical and
office support. Skilled in document and records management, data capturing and analysis. Proficient in
maintaining a good standard of customer service, communication, and conflict resolution. Demonstrates a strong
understanding of departmental policies, telephone etiquette, database systems and public sector service delivery
expectations. Well-suited to administrative environments that demand accuracy, discretion, and proactive
thinking.
Education
2024
University of the Witwatersrand
Bachelor of Arts ( Social Science)
2021
Edenpark Secondary school
National Senior Certificate
2024
Microsoft
Project Management Certificate
Experience
Batho Pele Youth Development Center
Administrative Assistant
•Provided administrative and clerical support for daily office operations
Feb 2022 - Apr 2024
•Captured and maintained data for program tracking, ensuring accuracy and timely reporting
•Handled records, maintained filing systems, and archived important documentation
•Managed front-desk services, including telephonic and in-person communication with clients and stakeholders
•Drafted, edited, and distributed correspondence, minutes, and reports
•Coordinated meetings and stakeholder sessions, managing logistics and documentation
•Facilitated effective communication between internal departments and external partners
•Implemented administrative systems to improve efficiency and accuracy in data and document handling
Skills
Knowledge of Batho Pele Principles and Public Service Regulation
Communication (written, verbal and interpersonal)
Customer relations, listening and empathy
Planning, organising and presenting
Assertiveness and telephone ettiquite
Creative and innovative thinking
Administrative and clerical support
Document and record management
Data collection, capturing, analysis and interpretation
Attention to detail and self-management
Problem analysis and solving
Time management and working under pressure
Computer literacy
Languages
English (Fluent- written and spoken)
Afrikaans (Conversational)
IsiXhosa (Native)
IsiZulu (Fluent)
Reference
Mrs Mafuya - Batho Pele Youth Development Center
Supervisor
-
Mr Erasmus - Leadership advantage
Coach/ Mentor
-
Mr Ghebhu - City of Glory
Mentor
-
MIHLE MAKHAMBA
