Mihiri Uyangoda

Mihiri Narmada Uyangoda Colombo, Sri Lanka Mobile: (- / (- Email-Date of Birth:November 30th, 1996 Nationality:Sri Lankan School attended:Sujatha Vidyalaya, Nugegoda Address: 430, 10th Mile Post Road, Werahera, Boralesgamuwa Facebook link:https://www.facebook.com/mihiri.amath Twitter link: https://twitter.com/MihiriAmath Objective To utilize acquired experience and skills in order to achieve business objectives of the company and apply the same to develop my career growth. Profile A highly motivated and accomplished Customer Service professional with 1+ years of professional experience in telecommunications and banking industries. Highly skilled with proven expertise in Customer handling, Outlet management and operations with a proven track record of successful partnerships with management, peers and clients. Positive attitude with commitment towards work Excellent negotiation and communication skills Ability to analyze and solve problems Ability to work unsupervised and as a flexible team player Self-motivated, multi-tasking and can handle pressure Working on deadlines Employment Experience Service Coordinator ThePapare.com Industry – Telecommunications/Journalism February 2018 to Present Customer Service Executive Dialog Axiata PLC Industry – Telecommunications December 2016 to June 2017 Client due Diligence Analyst HSBC Sri Lanka Industry – Banking July 2016 to September 2016 Professional Qualifications IELTS Completed in 2017 Currently following – 1. Chartered Institute of Management Accountants (CIMA) 2. Customer Services at City and Guilds, UK Educational Qualifications GCE Local (O/L) Qualifications – Subject Result English language A Sinhala language A History C English literature C Religion C Information Technology S Mathematics S Science S Commerce S GCE Local (A/L) Qualifications – Subject Result Economics C Accounting S Business studies Absent English A Information Technology A Memberships Member of Toastmasters Club of Dialog Axiata PLC (Jan 2016 to Present) Member of Fingara Swimming Club (2012 – 2014) Member of the Aquatic Team of Sujatha Vidyalaya (2004 – 2013) Secretary of the Interact Club of Sujatha Vidyalaya (2009 – 2010) Member of the Rotaract Club of Colombo East (2015 – Present) President of the IT Club of Sujatha Vidyalaya (2011) Vice President of the Commerce Club of Sujatha Vidyalaya (2015) Member of the Media Club of Sujatha Vidyalaya (2014 – 2015) Extra – Curricular Activities Participated in Inter- house Swimming Competitions (2010 – 2014) Organized several charity events representing the Rotary Club (2009 – 2015) Language Proficiency IT Proficiency Excellent proficiency in spoken, written and oral communication in English and Sinhala Microsoft Office Referees 1. Praba Ponnambalam Dialog Axiata PLC No. 470, Union Place, Colombo 02 Contact – (- Email:- 2. K.M. Chinthaka Bandara Senior Manager, Media Factory (Pvt) Ltd (Advertising) 97, Kynsey Road, Colombo 7 Contact – (- Email:- I hereby state that the above details provided by me are true and correct to the best of knowledge. …………………………..………………………………. Mihiri Uyangoda (Date)