Mihaela Grigore

Currently, I work as a Service Delivery Manager at Microsoft Romania. I am driven by assuring the best experience through Premier customers - IT Services customers and Microsoft partners. Except the basic KPIs, I am involved in driving new business, managing cloud metrics, organizing open workshops, incident management. Prior to the current job at Microsoft, I was a support engineer at Wipro - Microsoft vendor, where I have provided support for Office 365 - small business and enterprise customers. I understood the customers' needs and business requirements, by providing fast solutions on complex technologies. I thrive in rapidly growing, innovating organizations, I am passionate about technology and provide the best services for both my customers and my team. I love traveling the world and takings picture through the places I visit. In my spare time, I am searching for travel deals, singing at karaoke and playing board-games.