Miha Kavas

💻 Technical B2B sales professional with strong CRM/ERP expertise and project management skills, seeking to contribute to cutting-edge digital solutions in the IT industry. Technical B2B sales expert skilled in CRM/ERP systems, strong analytical abilities, and consulting experience in industrial electronics. Seeking opportunities in the IT sector to contribute to the development of advanced digital solutions through deep system understanding. Miha Kavaš Customer Service Sales & End User Support Celje, Slovenia Email:-Phone: (- LinkedIn: linkedin.com/in/miha-kavas PROFESSIONAL SUMMARY Experienced sales and customer service professional with expertise in industrial automation, key account management, and product sales. Skilled in CRM systems, technical consulting, and business development. Strong background in B2B sales, negotiation, and process optimization. WORK EXPERIENCE Customer Service Sales & End User Support FANUC Adria d.o.o., Celje, Slovenia November 2021 – Present - Managing after-sales service sales and customer support. - Conducting business trips across former Yugoslav countries to negotiate deals. - Utilizing Salesforce CRM and Oracle JD Edwards for order processing and contract preparation. Key Account Manager INEL industrijska elektronika d.o.o., Celje, Slovenia July 2018 – October 2021 - Managed key industrial accounts, developing and executing sales strategies. - Provided technical consulting and spearheaded marketing initiatives. - Created offers for complex industrial machinery, leading to increased revenue. Product Manager MDS IT inovativne tehnologije d.d., Ljubljana, Slovenia May 2015 – July 2018 - Sold high-tech industrial printers, offering on-site technical consulting. - Conducted sales analysis, pricing strategy design, and CRM management (MS Dynamics, Pantheon). Sports Instructor Fitness Center Panter d.o.o., Ljubljana, Slovenia September 2011 – December 2015 - Provided personal training and nutritional consulting for clients. EDUCATION Bachelor of Economics University of Ljubljana, Faculty of Economics October 2004 – October 2011 Specialization: Financial Management Mechanical Engineering (In Progress) School Center Celje, Slovenia October 2021 – Present Specialization: Engineering, Manufacturing, and Construction SKILLS - Sales & Business Development: B2B sales, key account management, lead generation - Technical & Industrial Knowledge: Automation, industrial electronics, machinery sales - CRM & ERP Systems: Salesforce, Oracle JD Edwards, Microsoft Dynamics, Pantheon - Business Analysis & Planning: Market research, pricing strategies, process optimization - Software & IT Tools: Microsoft Office Suite, Google Suite, JIRA, video conferencing (Zoom, Webex, Skype) LANGUAGES - Slovenian – Native - English – C2 (Fluent) - Croatian, Serbian, Bosnian – C1 (Proficient) - German – A2 (Basic) CERTIFICATIONS & CONFERENCES - Speaker at Automation & Industry 4.0 Conferences (ASM 2023, ASM 2024) - Participant at Industrial Forum IRT, Portorož (2023) HONORS & AWARDS - 7-time National Junior Squash Champion (Slovenian Squash Association) - Golden Discobolos for Sports Achievements (Gymnasium Ljubljana Šiška) HOBBIES & INTERESTS Fitness, squash, travel, hiking, running, cycling, table tennis, badminton.