Miguel Velez

PROFESSIONAL EXPERIENCE Appeals specialist (English) HRMD Management (nov 26th, 2019 – current) Functions: analyze and respond appropriately to appeals from providers regarding payment denial of medical bills, conduct daily quality audits on claims processing functions, and perform claims adjustments. Direct boss: María de los Ángeles. Phone- Pricing specialist (English) LFS (nov 1st, 2017 – oct 19th, 2018) LUIS MIGUEL VÉLEZ VALENCIA MECHANICAL ENGINEER Functions: Offer the best freight transportation options for customers in North America. Talk to customers and carriers via email and phone in order to attend their needs. Direct boss: Daniela Hoyos. Phone- Physics teacher Instruimos LTDA (jan 13th, 2016 – dec 21st, 2016) and IT support coordinator Functions: Teach basic physics for the students planning to pass the admission test for UdeA and UNAL. Direct boss: Efraín Esteban Ruiz. Phone- Sales consultant engineer Oilred S.A - CHEVRON (dec 15th, 2014 – dec 24th, 2015) and IT support Functions: Give talkscoordinator to customers, train the company’s sales consultants, SUMMARY Bilingual engineer with experience as a sales consultant, customer service and technical support, online platforms management, pricing, graphical design, video edition and community management. assist both technically, and attend the engineering industry as a sales consultant engineer. Direct boss: Rodrigo Montoya Ramírez. Phone- STUDIES EAFIT university Mechanical engineer (2015) PERSONAL INFO Name Luis Miguel Vélez Valencia Age 27 Civil status Single City/Country Medellín/Colombia Languages Spanish, English (fluent) CONTACT INFORMATION Gimnasio los Alcázares school High school (2010) REFERENCES Julián Arenas Berrio Mechanical engineer Carlos Andrés López CEO EAFIT university Corporación Venser Cel. (- Cel. (- AREAS OF INTEREST/VOLUNTEERING Youtuber at 3 Minutes of Knowledge Address Calle 24 s # 38 – 44 Envigado Cell phone: (- Freelancer at Fiverr.com Phone: (- Meditation practitioner. 2016 - current. E-mail: - 2 times a week conferences simultaneous translator (English to Spanish). 2016 – current.