Miguel Velez

MIGUEL VELEZ EXECUTIVE ASSISTANT WORK EXPERIENCE Executive assistant to the CEO ABOUT ME Organization, communication, and problem-solving define me. I’m a proactive Executive Assistant with 7+ years of experience supporting leaders. LANGUAGES English: Proficient Spanish: Native HOBBIES Meditation Gym Continuous self-learning Video games REFERENCES Sam Rivas Director Mordor Staffing - Carlos Lopez Business Support Specialist Vector - 2Centric | July 2018 - Feb 2025 Key Responsibilities: Managed executive calendars, coordinated internal and external meetings, and prioritized tasks across multiple departments. Acted as liaison between senior leadership, clients and cross-functional teams to ensure prompt communication and follow-up. Prepared operational reports, maintained documentation and tracked KPIs for management review. Supported onboarding, audits, policy compliance, remote team coordination, and ISO 27001 implementation. Maintained databases, organized files, managed correspondence and used tools (Google Workspace, Office 365, Trello, Clickup, BambooHR, Zoho CRM) to streamline operations. Anticipated and resolved operational issues, enabling leadership to focus on strategic objectives rather than day-to-day logistics. Key Achievements: Created clear SOPs and documentation templates that standardized internal communication and reporting. Reduced report preparation time, enabling leadership and clients to make faster decisions. Introduced workflow tools and automation. Operations Team leader HRMD Management | January 2016 - May 2018 HARD SKILLS Agenda & calendar coordination Document preparation & reporting CRM & database management Process improvement Remote team support Social Media Management Digital marketing B2B sales AI and automation Computer literate 55+ wpm, 16500 kph SOFT SKILLS Organization & attention to detail Problem-solving under pressure Adaptability and innovation Clear communication Quick learning Proactivity Discretion TOOLS & SOFTWARE COURSES & EDUCATION I’m highly proficient in the following tools, except where otherwise specified: BSc. in Mechanical Engineering 2010 - 2015 EAFIT University - GPA of 4.2 Office 365 Copilot Outlook Calendar OneDrive OneNote Teams SharePoint Power Point Power BI (Intermediate) Excel (Intermediate) Word (Intermediate) Digital Marketing & Neuromarketing 2022 Luque Academy Google Workspace Gmail Calendar Drive Sheets Docs Meets HRMS, CRMs, and sales BambooHR Siigo Zoho CRM Seamless.ai Communication Zoom Teams Meet WhatsApp Business Task Management Trello ClickUp (Intermediate) Marketing, SM, & Design Google Ads Meta Ads Canva Photoshop (Basic) Illustrator (Basic) System.io Go High Level (Basic) WordPress Later Power BI Advanced Ongoing - Expected completion: December 2025 Daxus Latam Excel Advanced Ongoing - Expected completion: December 2025 Daxus Latam AI Automations and Agents Ongoing - Expected completion: January 2026 Daxus Latam