Miguel Dominic D. Pascual

MIGUEL DOMINIC D. PASCUAL Executive & Virtual Assistant | Marketing | CRM & Operations Support​ Antipolo, Rizal, Philippines​ - |- PROFESSIONAL SUMMARY Executive Assistant and Virtual Assistant with 8+ years of experience supporting business leaders across operations, CRM management, and marketing execution. Combines strong administrative expertise—calendar and inbox management, follow-ups, SOPs, and workflow optimization—with hands-on experience in email marketing, content coordination, and performance tracking. Proactive, detail-oriented, and reliable in managing priorities and keeping operations running efficiently in remote environments. CORE SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Administrative Support CRM & Database Management Calendar & Email Management Follow-ups & Task Tracking SOP & Workflow Creation Lead Management Email Marketing File & Document Organization Operations Support Client Communication Automations PROFESSIONAL EXPERIENCE Virtual Assistant / Data Analyst – Simple Smart Science | 2019 – 2026 ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Managed CRM and maintained client records, notes, and lead tracking Scheduled follow-ups, reminders, and managed task lists Managed email inbox and calendar for daily operations Drafted emails, templates, and internal documentation Created SOPs and workflows to improve team efficiency Organized Google Drive, files, and internal systems Conducted research and generated reports Supported admin, marketing, and operational tasks Virtual Assistant (Freelance) – Upwork | 2018 – Present ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Full administrative support including calendar, email, and task management Managed CRM systems, client records, and lead pipelines Scheduled follow-ups and coordinated client communications Conducted research for properties, vendors, and projects Created SOPs and workflow documentation Maintained files, folders, and digital systems Assisted with website updates, content management, and client tasks Supported email campaigns and basic social media coordination Performed data entry, reporting, and database management TOOLS & SOFTWARE CRM Systems • GoHighLevel • Google Workspace • Microsoft Office • QuickBooks • WordPress • Canva • CapCut • ActiveCampaign • Asana • UltraCart • hasOffers • Clickbank​ •Everflow • ManyChat • Sendlane • Social Media • Zapier • chatGPT • Gemini EDUCATION College Level – Far Eastern University, Trinity University of Asia & Pierce College California