Miguel Contreras

MIGUEL CONTRERAS COMMUNICOLOGIST EXPERIENCE CONTACT STARBUCKS MÉXICO Shift Supervisor 2023 - Present - Leader role in a 20 people team - New staff trainee miguelmcontreras SUMMARY Problem solving while maintaining client experience Shift running on a top selling store across the country Resource managing and analysis ADICCIÓN COMUNICACIÓN I have a strong foundation in the comprehension of communication dynamics in diverse scenarios. I’m a natural communicator, I have strong critical thinking, and research skills. SOFT SKILLS Assertive communication Account Manager 2021 Client relationships development Collaboration with internal teams to deliver client-based solutions Managed and grew client portfolio Intelligent problem solving for clients ADICCIÓN COMUNICACIÓN Communication Manager- Critical Thinking Crisis Communication Management Problem solver Content Strategy Development SEO Optimization HARD SKILLS Social Media Integration Analytics and Reporting Google Suite Adobe Creative Cloud Microsoft Suite REFERENCES Eva Moncluth Castañeda- Omar Santiago Hernández Silva- Melissa Renata Oseguera Zuñiga- EDUCATION HIGH SCHOOL Instituto Cultural Paideia [-] DEGREE Universidad Autónoma del Estado de México [-] Lic. En Comunicación CERTIFICATES Cambridge CAE - Certificate in Advanced English - C1 - 2023