Hello! I'm Miguel Teheran, a marketer with over 5 years of experience in sales, customer service, virtual assistant, digital marketing, and logo design. My multidisciplinary approach allows me to understand customer needs and translate them into effective strategies that drive business growth.
I am a strong asset to any company because I combine creativity, analysis, and a results-oriented approach, always looking for innovative solutions that make a difference. Let's connect and explore how I can contribute to your team's success!
Some areas I can support you in are:
Virtual Assistant:
✅ Filter, organize, and respond to emails, ensuring that the most important ones are prioritized, manage calendars, schedule meetings, and remind appointments.
✅ Create, schedule, and manage content on the company's social networks.
✅ Organize, archive, and maintain digital documents, including reports and presentations.
✅ Tasks such as taking notes in meetings, preparing presentations, and making phone calls.
Customer Service:
✅ Answer customer questions through various channels (phone, email, live chat, social media).
✅ Identify and solve customer problems quickly and effectively, ensuring customer satisfaction.
✅ Handle complaints and claims professionally, seeking to resolve conflicts and maintain customer loyalty.
Sales Specialist:
✅ Conduct effective demonstrations and presentations to show the value of what is offered.
✅ Establish and maintain strong relationships with customers, understanding their needs and concerns.
✅ Handle price and conditions negotiations, seeking a mutually beneficial agreement.
✅ Execute strategies to close sales and reach or exceed established goals.
Digital Marketing and Design:
✅ Plan, create, and schedule engaging content for platforms such as Facebook, Instagram, and LinkedIn.
✅ Use design software (such as Adobe Illustrator) to create digital versions of the logo.
Tools I use:
✔Microsoft Office, Gmail, Outlook, Microsoft Teams, Zoom.
✔Canva, Adobe Illustrator, PowerPoint.
✔Salesforce, Google Analytics.
✔Notion
Why should you hire me?
✓ Teamwork
✓ Reasonable price
✓ Willingness to take on new challenges
✓ Ease and interest in learning how to use new tools
✓ Commitment to excellence
It would be a pleasure to work with you!