Mienye Benstowe

Mienye Benstowe General Virtual Assistant --linkedin.com/in/mienye-benstowe-abb8462 5b Rivers State, Nigeria SUMMARY A General Virtual Assistant extraordinaire a multitasking wizard who keeps your business running smoothly. I'm passionate about helping businesses streamline tasks and boost productivity. With over six years of onsite experience in administrative and creative roles, and now fully transitioned to remote work for nearly two years, I've had the pleasure of working with clients in the education and advertising sectors. I consistently deliver projects that exceed expectations, ensuring high-quality results. What distinguishes me as a General Virtual Assistant is my adeptness in undertaking new and challenging tasks with unwavering commitment, provided they align with my clients' overarching goals and objectives. My proactive approach and dedication ensure the seamless integration of diverse responsibilities, significantly contributing to the attainment of client objectives. EXPERIENCE General Virtual Assistant Export Asia Group (Remote) | 2023 - Present 05/2023 - Present 1. Managed Email and Calendar: Efficiently handled multiple email accounts, organized inboxes, and scheduled over 100 appointments to ensure timely and smooth communication and operations and achieved a 90% on-time scheduling rate, enhancing overall team productivity. 2. Data Entry and Management: Accurately entered and managed data in various databases, maintaining up-to-date and easily accessible records. Improved data accuracy by 20%, resulting in more efficient data retrieval and reporting. 3. Social Media Management: Developed and implemented a social media strategy, scheduling posts, monitoring activity, and engaging with followers to maintain a positive online presence. Increased follower engagement by 30% and grew the social media audience by 10%, contributing to a stronger brand presence. 4. Newsletter Preparation: Created and sent monthly newsletters, resulting in a 50% increase in open rates and a 20% boost in click-through rates. 5. Website Updates: Regularly updated website content, improving user experience and increasing site traffic by 30%. Creative Director/ Social Media Handler Mimi Best Concept 02/2018 - Present 1. Spearheaded creative direction and social media strategy, driving brand visibility and engagement. 2. Sales Management: Managed sales operations and negotiations, increasing revenue. 3. Advertising: Developed and executed advertising campaigns, enhancing the brand reach and achieving an increase in lead generation. Business Development Manager Protrack Logistics 2017 - 2018 01/2017 - 11/2018 1. Generated 50+ leads through targeted cold calling, contributing to a 30% increase in sales. 2. Conducted over 20 successful site visits and sales meetings, leading to 10 new client contracts. 3. Improved client retention by 15% through enhanced customer service and relationship management. 1/2 Archive Assistant (Intern) Nigerian Liquefied Natural Gas (NLNG) 08/2014 - 09/2015 1. Document Organization: Systematically arranged and cataloged over 5,000 documents, ensuring efficient retrieval and management. 2. Archival Audits: Conducted regular audits to verify the accuracy and completeness of archives, achieving a 90% accuracy rate in record-keeping. 3. Digital Transition: Assisted in transitioning 50% of physical archives to digital formats, significantly improving accessibility and reducing physical storage needs. E D U C AT I O N Office Technology And Management Abia State Polytecnic - Higher National Diploma C E RT I F I C AT E S fundamentals of Short Term Rental, Property Search, Property Management/Co-Hosting, And Lead Generation Digital Hospitality Hub 12/2023 - Present Social Media And Digital Marketing Fundamentals Couserea 11/2023 - Present In-demand Digital Skills Online (Course) Digital Witch Community 03/2023 - Present Higher National Diploma Abia State Polytechnic Present SKILLS Microsoft Office Suite Advanced Attention to details Intermediate social media management. Advanced Communication Advanced Trello Basic Zoom Advanced Critical thinking and problem-solving Intermediate Asana Intermediate Slack Intermediate Detail-oriented Intermediate Google work space Advanced Ability to work independently Intermediate Organizational and time management Intermediate LANGUAGES English Fluent 2/2