Miebaka Bennett

Miebaka Bennett

$10/hr
Executive Virtual Assistant | Customer Support Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers State, Nigeria
Experience:
3 years
Miebaka Bridget Bennett VIRTUAL ASSISTANT (--http://linkedin.com/in/miebakabridgetbennett PROFESSIONAL SUMMARY ●​ Highly organized and detail-oriented Virtual Assistant with a proven ability to support entrepreneurs and business owners in streamlining operations, managing administrative tasks, and enhancing productivity. Skilled in handling calendar management, email correspondence, customer service, and project coordination while ensuring efficiency and confidentiality. ●​ Proficient in administrative support, including data entry, document preparation, and file organization. ●​ Experienced in inbox and calendar management, scheduling meetings, and handling appointments effectively. ●​ Strong customer service and communication skills, ensuring smooth client interactions and issue resolution. ●​ Tech-savvy and proficient in productivity tools, including Google Workspace, Microsoft Office, ClickUp, Asana, and Trello. ●​ Efficient in research and data management, assisting with market research, lead generation, and reports. ●​ Flexible, proactive, and self-motivated, with the ability to work independently and meet deadlines. CORE SKILLS & COMPETENCIES Administrative & Executive Assistance Email & Calendar Management Customer Service & Client Support Project Coordination & Task Management Data Entry & File Organization Social Media Management Travel Planning & Itinerary Management CRM & Business Tools (HubSpot, Salesforce, Trello, Asana, ClickUp) PROFESSIONAL EXPERIENCE Virtual Assistant | Administrative Support DeRoyale Collectibles | [Remote] | 2024- Present ●​ Manage email correspondence, responding to inquiries, filtering spam, and prioritizing important messages. ●​ Handle calendar scheduling, coordinating meetings, appointments, and travel arrangements. ●​ Assist with data entry, document preparation, and file organization to ensure smooth operations. ●​ Provide customer support by responding to client queries and resolving issues in a timely manner. ●​ Utilize project management tools like Asana, ClickUp, and Trello to track tasks and meet deadlines. Executive Virtual Assistant | [Remote] |- ●​ Acted as the first point of contact for clients, ensuring seamless communication and professional interactions. ●​ Managed social media accounts, scheduling posts and engaging with online communities. ●​ Conducted market research and lead generation, identifying potential clients and business opportunities. ●​ Created and maintained spreadsheets, reports, and presentations for business decision-making. Administrative Assistant (Freelance) [Olsovo | [Remote] |- ●​ Provided general administrative support, including data management and document organization. ●​ Assisted with travel planning, preparing itineraries, booking flights, and arranging accommodations. ●​ Maintained CRM systems, updating client information and tracking interactions. Education & Certifications ●​ Degree in Forestry and Wildlife Management University of Port Harcourt 2024 ●​ ALX Virtual Assistant Program Graduate – ALX, 2024 ●​ Project Management Certification – Digital Witch Community . TOOLS & SOFTWARE PROFICIENCY Google Workspace (Docs, Sheets, Gmail, Calendar) ✔ Microsoft Office (Word, Excel, Teams) ✔ CRM Tools: HubSpot, Salesforce, Zoho ✔ Project Management: Asana, ClickUp, Trello, Monday.com ✔ Communication: Slack, Zoom, Microsoft Teams ACHIEVEMENTS & PROJECTS ●​ Successfully managed multiple client accounts, ensuring timely completion of tasks and projects. ●​ Reduced email overload by 40% through improved inbox organization and filtering systems. ●​ Increased client engagement and productivity by implementing effective scheduling systems.
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