Midan Anthony Estacio

Virtual Assistant / Admin (Data Analysis and Documentation)

I have over 7 years of office work experience. Within that time, I've been dealing with clerical and data entry on a daily basis. I always produce work ahead of schedule. I am dedicated, enthusiastic, and passionate about providing output with a high standard.

In my first 4 years of working, I have been given Administration tasks that coordinate with the overseas management team to resolve inquiries and issues through phone calls and emails. I am also updating process documents on a needed basis and advise/recommend any process change and/or improvements. Provide and communicate solutions to Manila (Philippines), Bangalore (India), and Edinburgh (United Kingdom).

I am also tasked to be Quality Auditor who performs and conducts a quality check to colleagues' output. Monitor performance and quality control plan to identify any issues or ways to improve the process. Implement error-proofing methods to ensure all transactions are posted accurately.

I can provide assistance and service in the following areas:

1. Data Entry and Administrative Tasks

*Microsoft Excel

*Other Microsoft Office Applications (MS Word, MS Powerpoint and MS Access)

*Google Spreadsheets and other Google Application

*Data entry on E-commerce sites

*Data entry from one website to another

2. Web research

*Google

*Yahoo

*Bing and more

3. E-Commerce product listing

*Amazon

*eBay lister

4. Customer Service / Virtual Assistant

*Voice/Phone calls

*Email handling

*Chat support

*Order processing/Order fulfillment

As a Professional Virtual Assistant, my goal here in Upwork is to help clients and receive the professional service that they looking for.

If you need my assistance, kindly send me a message and I'll be more than willing to see the offer.