Mickey Gutierrez

MICKEY GUTIERREZ GENERAL VIRTUAL ASSISTANT PERSONAL BACKGROUND WORK EXPERIENCE Extremely motivated to constantly develop and enhance my skills. I am confident in my ability to come up with interesting tasks as a Virtual Assistant. By executing multiple administrative tasks including invoicing, mailers, corporate letters, outreach marketing, data entry, and updating data bases. General Virtual Assistant PROFESSIONAL SKILLS Customer Relation Inbound and Outbound Phone call Management Product listing management knowledge Advance written and verbal Communication skills Basic SEO understanding Administrative office task Content creation Inventory management knowledge Roy Tay Solo Ads | 2020 Managed appointments and calendar and booked meetings, set travel arrangements with clients. Order Entry, customer service, managing email inbox, social media management. Organized and maintained online company files data and invoice. Freelance Apprenticeship FVA Business Consultancy | Jan 2020 Virtual assistant Social Media management & marketing SEO optimization Lead generation Basic Facebook ads & Email marketing Simple Website Creation & Optimization Youtube Optimization Front Office Hotel Sogo, Tarlac | 2018 PERSONAL SKILLS Resourceful & Organize Adaptability in various technologies, software, apps, and tools Time and focus Management Genuine interest in eCommerce Works well alone and with a team Can work under pressure Follows instructions well and delivers quality results GET IN TOUCH WITH ME Cell: - Email:-Facebook: Mickey Lopez Gutierrez Provide excellent customer services at all times and ensure customer satisfaction. Provide information regarding rooms according to customer requests. Perform check-in and check-out of guests. Make room reservations, cancellations, confirmations and registrations based on guest requests. Answer hotel switchboard and handle mails, messages, faxes and wake-up calls accurately. Answer guest inquiries and address guest needs timely. Handle guest complaints and problems promptly. ESL Online Teacher Hey Talk Philippines | 2019