Michille T. Bolivar
Address: Naic, Cavite Philippines
Phone:- or-
Email Address:-
Detail-oriented and customer-focused professional with a proven track record in delivering
exceptional service. Seeking a Customer Service Representative role to utilize my strong
communication skills, problem -solving abilities, and dedication to ensuring customer
satisfaction. I aim to contribute to a positive customer experience and help maintain it’s
reputation for outstanding service.
Skills
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Microsoft Word ( upper intermediate)
Microsoft Excel (upper intermediate)
Google workspace (upper intermediate)
Data Entry(upper intermediate
CRM (upper intermediate)
Administrative support
ICMS (advanced)
Customer Service (advanced)
Work Experience
July 2016 – February 2020 : Customer Service Representative/ Kapamilya Care Specialist
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Handle Customer inquiries, aftersales and complaints
Deliver service in accordance to the Q.A Guidelines
Promote and cross-sell company products and service
Follow up to ensure resolution
Keep records of customer interactions
Process customer account amd file documents
Take extra mile to engage customer
Education
June 2010 – April 2014 :
Eligibility: LET Passer
Bachelor in Elementary Education
Batan Integrated College of Technology
