Michellee Eksteen

MICHELLEE EKSTEEN Virtual Assistant/Office Manager - - PROFESSIONAL SUMMARY Dedicated and driven professional, fluent in English and Afrikaans, with a strong work ethic and goal-oriented mindset. Bringing diverse experience across various fields, I am confident in my potential to be a valuable investment for any company. A quick learner adept at thriving independently or collaboratively within a team setting, I also possess exceptional interpersonal skills to foster effective communication and positive relationships. EDUCATION Vaalpark Articon - EXPERIENCE- Office Manager NSC National Senior Certificate - Gr. 12 MetPro Technology Africa NOSA Responsibilities included but were not limited to: Maintaining ISO 9001 QMS SAMTRAC (Distinction) Debtors and Creditors Functions Manage Stock takes Matrix Training Solutions 2021 Incident Investigation certificate Incoming and outgoing emails and calls Procurement & Dispatch Performing PA functions for the General Manager SERR SYNERGY 2022 Hearing Procedures People Management Level 1 - Critical Thinking 2023 MetPro Technology Africa Develop & Apply Negotiation Skills Level 1 Responsibilities included but were not limited to: People Management Level 2 Generating new leads & Reaching sales targets Servicing existing clients Email Grammar & Etiquette Reporting to the General Manager Processing of customer orders & queries Generating quotations Sales & Marketing Techniques Digital Marketing Internal & External Customer Service Administrative duties assigned by the General Manager Service Orientation Workplace Discipline 2024 Personal Assistant Emotional Intelligence & Acumen People Management Level 3 Develop & Apply Negotiation Skills Level 2 Basic Bookkeeping Management Finance for Non-Finance Managers Performance Management SKILLS Time Management Adaptability Handling Pressure Problem Solving Critical Thinking Self Motivating & Disciplined Basic Bookkeeping Email & Communication Management Photography Customer Service Attentive to detail Sales Executive (Packaging Industry) - Safety Administrator Thuthuka Fencing Responsibilities include but were not limited to: Maintaining ISO 45001 Safety QMS and ensuring integrity to the SHEQ management system is maintained when changes to the quality management system are planned and implemented. Conducting Risk Assessments and Incident investigations Arranging Inductions, medicals, badging and vetting for employees Liaising with Customers and Suppliers Processing customer orders, queries and quotations Attend Client safety meetings Perform basic bookkeeping activities and update the accounting system (SAGE Pastel) Assist in Vendor relationship management Email & Call management PERSONAL TRAITS Friendly and professional Independent and collaborative worker Fast learner, always seeking improvement Creative and attentive to detail Composed individual REFERENCES MetPro Technology Africa Debby-Lee - General Manager Cell number: - Thuthuka Fencing Veronica - Office/Financial Manager Cell number: - 2022 Current Office Manager MetPro Technology Africa Responsibilities included but were not limited to: Maintaining ISO 9001 QMS Debtors and Creditors Functions Manage Stock takes Incoming and outgoing emails and calls Processing customer orders & queries Procurement & Dispatch Performing PA functions for the General Manager Liaising with customers and suppliers Leading and minuting office staff meetings Utilizing Diomac Enterprises Accounting system