Michelle Yisiya

MICHELLE YISIYA Virtual Assistant | CRM & Operations Support | Automation & Tech Support | Grant Writing & Graphic Design Support PROFESSIONAL SUMMARY Detail-oriented Administrative and Operations Support professional with experience as an Associate Grant Writer (Independent Contractor) supporting nonprofit operations, documentation, and stakeholder coordination. Skilled in Graphic design, CRM and data management, research, reporting, administrative support, and digital tools including Google Workspace and Microsoft Office Suite. Known for strong organization, time management, and clear professional communication in English. Highly adaptable, self-motivated, and effective in remote, multicultural work environments. Passionate about supporting mission-driven organizations and strengthening operational systems. CORE SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Administrative & Operations Support Grant Writing & Proposal Support CRM & Contact Management Data Entry & Record Management Research & Reporting Documentation & File Organization Email & Calendar Management Time Management & Organization Remote Team Collaboration TECHNICAL SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ Productivity Tools: Google Docs, Sheets, Forms, Drive Microsoft Office: Word, Excel, PowerPoint, Outlook Project Management: Asana, Notion, Trello CRM & Mailing Platforms: Contact databases, email lists Design: Canva (Advanced) Automation (Foundational): n8n, Zapier Other: Data cleanup, document formatting, system documentation PROFESSIONAL EXPERIENCE Associate Grant Writer (Independent Contractor) Benvenuti Arts | Remote | 2023 – Present ●​ Conducted grant research to identify funding opportunities aligned with organizational goals. ●​ Supported the preparation and editing of grant proposals, narratives, and supporting documents. ●​ Maintained organized records of grant applications, deadlines, and funder information using digital tools and spreadsheets. ●​ Assisted with CRM and contact management, ensuring accurate and up-to-date donor and partner records. ●​ Coordinated documentation and reporting requirements to support compliance and internal tracking. ●​ Communicated professionally with internal team members to support proposal development and submission timelines. ●​ Worked independently as a contractor, demonstrating accountability, initiative, and effective time management. IT Support Intern Kenya Power and Lighting Company (KPLC) | Kenya | 2024 ●​ Provided technical and administrative support within the ICT and Telecommunications departments. ●​ Assisted with network troubleshooting, hardware setup, and software maintenance. ●​ Supported inventory documentation, data entry, and system records management. ●​ Collaborated with cross-functional teams in a structured organizational environment. EDUCATION Bachelor’s Degree in Electrical & Electronics Engineering​ Specialization: Telecommunications & Information​ Grade: Second Class Upper division Institution: Technical University of Kenya Relevant Coursework: ●​ ●​ ●​ ●​ Information Systems Networking & Telecommunications Data Communication Systems Support & Maintenance ADDITIONAL STRENGTHS ●​ ●​ ●​ ●​ Strong written and verbal communication in English Comfortable working across time zones and remote teams Highly organized with strong attention to detail Quick learner of new tools, systems, and workflows CERTIFICATIONS CISCO - Introduction to cyber security Skillup - n8n Automation REFERENCES Available upon request