Michelle Vergara

MICHELLE R. VERGARA 100-A Road 13 Brgy. Pag-Asa Quezon City, Philippines Cell phone No- Email Address: - OBJECTIVE To maximize team leading experience by promoting Ingram Micro values. Innovation, by bringing new ideas that will drive work efficiency and effectiveness thru collaboration with internal and external customers. Accountability, by ensuring team commitment towards producing quality performance to our stake holders. Integrity, by demonstrating fair measurement of true team performance and adherence to company’s policy. Teamwork and Respect, by promoting team’s partnership in bringing up team’s performance thru regular meeting, coaching and trainings. Learning, by improving team’s knowledge and maturity thru engaging them on trainings and adhoc assignment that will challenge their professional expertise. Social Responsibility, by transparency of information and commitment to participant in all CSR projects that the company established. INTERNAL PROFESSIONAL EXPERIENCE EMPLOYER:Ingram Micro Incorporation ADDRESS:12th Floor Three World Square Upper Mckinley Hill, Taguig City POSITION:Assistant Team Lead, Accounts Payable Trade - US PERIOD:December 18,2012 to present DUTIES & RESPONSIBILITIES: Responsible for overseeing all activities of accounts payable back end reconciliation team. Correct coding of vendor invoices, Check runs, review and research vendor statements, resolve any outstanding issues and complete credit applications and clearing of debits/internal adjustments. Effectively managed a team by recruiting, developing, setting priorities and providing clear direction to the Vendor Reconciliation Specialist, address performance issues and make recommendations for appropriate actions. Conduct queue, Statement and Trial Balance Audit by regularly reviewing the outstanding payables and ensures Statement update and coding are accurately done and completed in a timely manner. Tracked and monitored daily staffing level. Served as 2nd level approvers on associate who will be on leave Handled vendor escalations and serve as first point of contact for inquiries related to accounts payable and payment processes Motivated and closely supervised a team of nine (9) Vendor Reconciliation Specialist and ensure aging invoices are maintained within standard aging bracket and that the resolution and reconciliation will be completed within the defined timeline Responsible for distributing the work flow for the Accounts Payable Back end team and ensuring all workload are allocated evenly to the team members Organized thorough cross checking of payback packet -Proof of deliveries, packing lists, receipt and/or source of fund to ensure accurate matching of payback against vendor’s chargeback. Subsequently provides real time feedback on associate’s errors for immediate correction. Conduct weekly /monthly one on one coaching to associate together with Team Lead and co-assistant Team Lead Calculate and maintained team score card information including staff productivity and accuracy rate Strengthened Accounts Payable’s vendor relations by continuously corresponding with vendors via email/written communication and regular conference call Coordinated and report system related issues and provides alternative solution. Worked on various special assignments as requested, i.e., special report, learning new processes/procedures and training all employees in its use. ACHIEVEMENTS: Led the posting review and analysis of manual posting to maximize Filenet auto match capability. Started at 78% in July 2015 and now the current auto match rate is at 84% Spearheaded the implementation of posting the DMTX (Hawaii, Alaska, Canada, Puerto Rico) directly to GL account instead of creating a debit and subsequently process the payback Completed business case to streamline research and reconciliation for EMC de-book and rebook transactions Implemented the simulation of vendor call/conference call with US Lead & set up internal control to address associate misses and errors. Authored the pop up quizzes for the team to make the process update more exciting Set up process guidelines in posting penny SKU to simplify reconciliation in the back end Established / implemented structured process to address / rectify errors in payback request, warehouse case and cash forecast, resulting in major time reduction for accurate reconciliation. Reallocated job duties for staff to improve workflow by focusing on individual's strengths / responsibilities, which reduced duplication of effort and resulted in 100% reduction in payment and cash forecasting errors (e.g., HP, LG ) EMPLOYER:Ingram Micro Incorporation ADDRESS:12th Floor Three World Square Upper Mckinley Hill, Taguig City POSITION:Accounts Payable Vendor Reconciliation Specialist-US PERIOD:May 17, 2010 to December 17,2012 DUTIES & RESPONSIBILITIES: Primarily responsible for reviewing and researching vendor chargeback’s and preparing Vendor Reconciliation Statement for management review. Be the first point of contact for the vendor, escalates issues to the Assistant Team Lead/ Team Lead as appropriate in a timely manner. Bring any areas of concern to the attention of upper management for quick resolution. Build working relationships with key vendor contacts to actively reduce items needing to be charged backed by vendor and resolution of denied or unpaid. Participate in vendor meetings by phone to discuss and resolve open items. Identify areas of improvements within the process or tools used. Assist in special projects as needed, including maintenance of training and process documentation. EXTERNAL PROFESSIONAL EXPERIENCE EMPLOYER: Manabat Delgado Amper & Co. A member firm of Deloitte Touche Tohmatsu NATURE OF BUSINESS:Accounting and Auditing Firm ADDRESS:5th Flr., Salamin Building 197 Salcedo St., Legaspi Village Makati City POSITION:Accounting Specialist PERIOD:December 6, 2007 to May 14,2010 CLIENTS HANDLED: Financial Service Industry Telecommunications, Computer Software Call Center Equipment Manufacturer Computer Equipments Communications and International Publishing Technology Real Estate ENGAGEMENTS RENDERED: GENERAL ACCOUNTING PAYROLL PROCESSING DUE DILIGENCE TAXATION EMPLOYER: FASTPAK Global Express Corporation NATURE OF BUSINESS: Logistics Company ADDRESS: Ground Flr. Oyster Bldg, Kabihasnan, San Dionisio, Paranaque City POSITION: ACCOUNTING STAFF PERIOD : May 05, 2006 to December 3,2007 MAIN DUTIES AND RESPONSIBILITIES: BOOKKEEPING ACCOUNTS RECEIVABLE MANAGEMENT ACCOUNTS PAYABLE EDUCATION POST GRADUATEDE LA SALLE UNIVERSITY- Manila Master of Science in Accountancy Currently enrolled TERTIARYSANTA ISABEL COLLEGE Bachelor of Science in Accountancy March 2006 With Distinction /Dean’s Lister Award I do hereby attest that above-mentioned information are true and correct to the best of my knowledge and belief. MICHELLE R. VERGARA