MICHELLE RENEE CAS
Virtual Assistant I CS I TS I Graphic Designer
I would like to offer my 2 years experience in the field of customer support
representative, outbound sales calling campaign, live chat operator and
administrative task . Been with various Micro-BPO and Macro-BPO located in the
Philippines. I would like to showcase my talents that may fit the role needed for the
position that your company posted.
I am a multi-skilled agent who handles blended services projects. With the proper
guidance I can offer service reliability and great results. I went through a selection and
screening process with different BPO companies and am proud to say that I always
pass with above average evaluation score.
I have no room for delays in meeting targets or business goals. I'm fully equipped with
high end computers with two Internet Service Providers, Backup power generator,
and laptops to make sure that the operation will go smoothly as expected.
CONTACT--
Conception Pequeña, Naga City
EXPERTISE
Cold Calling
Skip tracing
WORK EXPERIENCE
DATA SOURCING /
DATA SCRAPER
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UPWORK - Jay Ceasar Social Creatives
Extract and integrate data from multiple
internal and external sources.
Import information from a website into a
spreadsheet or local file saved on
computer.
Social Media Marketing
Customer Support
Chat Support
Retention Specialist
Collection
Branding
EDUCATION
Camarines Sur National HS,
Naga City, Cam Sur,
Philippines 4400
Accountancy and Business Management
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VIRTUAL ASSISTANT
CUSTOMER SERVICE REP.
-
RelayTask
Manage time and organize own workload
against performance expectations.
Process and track orders, and assist clients
with transactions and inquiries.
Ensure all administrative compliance
requirements, data entry and an efficient
client engagement journey are met.
Answering phone calls about company's
products and services
Resolving issues and technical support
Handling customer complaints
