MICHELLE RAFAEL
Amazon FBA Virtual Assistant
PROFILE
WORK EXPERIENCE
I am an Amazon FBA Virtual
Assistant seeking for a part-time
position where I can apply my
knowledge and skills in Amazon
e-commerce and help Amazon
Sellers manage and grow their
business.
Software Consultant
Accenture, Inc.
August 2017 – Present
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AREAS OF EXPERTISE
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Product Research
Keyword Research
Product Sourcing
Amazon Sponsored Ads
Inventory Management
CONTACT
Email:-Skype:-LinkedIn: linkedin.com/in/michelle-rafael
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Responsible for attending to client’s inquiries regarding
the software and provide guidance as needed
Analyze user’s problems and issues, investigate and come
up with the best solution to the problem
Develop software by performing data gathering, analysis,
planning on the timeline and hours to render, design,
build, test and present the enhancement to clients before
it can be deployed
Developed automation tool that decreased 25% of our
monthly inbound requests
In charge of administrative tasks and provides monthly
reports on a given deadline
Have trained Junior Colleagues with all the processes in
the project
Accustomed to a fast-paced work environment and
manage urgent requests
TRAINING ATTENDED
Amazon Seller VA Masterclass
May 2021
EDUCATION
UNIVERSITY OF SAINT LOUIS TUGUEGARAO
Bachelor of Science in Computer Engineering
2012 - 2017
