Michelle Osarumwense Edosomwan

EDOSOMWAN MICHELLE OSARUMWENSE CONTACT Enthusiastic, outspoken and passionate. Ready to leverage available opportunities to build a career in an environment that fosters growth. Excited to gain valuable skills and experience that will contribute to the growth and success of any organisation. - EXPERIENCE - Investment Banker / French Translator Gbagada, Lagos. PERSONAL DATA Gender: Female Marital Status: Single Date of Birth: 26th February, 2000. State of Origin: Edo State Local Government Area: Orhionmwon Nationality: Nigerian Religion: Christian LinkedIn URL: https://www.linkedin.com/in/michelleosarumwense-edosomwan-0a- EDUCATION Bachelor of Arts (First Class Honours) University of Benin- AWARDS & HONORS Best Graduating Student (2019/2020) Department of Foreign Languages, University of Benin. Best Graduating Student (2019/2020) Faculty of Arts, University of Benin. UNITED CAPITAL PLC, LAGOS. April 2023 - present Collaborate with team members to ensure the timely and accurate delivery of translations, resulting in increased client satisfaction and increase in repeat business. Coordinate investment projects including maintaining client communication and coordinating the advisory team externally and within the bank. Prepare presentation books, management presentations, and board reports, for use in corporate finance transactions or strategic client liaison. Communicate key findings to potential clients, helping to secure large contracts. Implement quality control measures to ensure the accuracy and consistency of translations, resulting in increased efficiency in the company's operations. Research potential investment banking opportunities, including providing research on target companies, sectors, industries and geographies. Customer Reactivation Officer (Digital Sales Support) UNITED CAPITAL PLC, LAGOS. October 2022 - April 2023 Analyzed inactive clients' data to drive reactivation and sales, resulting in a 113% increase in client conversion rate. Worked on the database to reactivate inactive clients' account which increased the average active accounts by 66% . Created tailored marketing materials to increase product awareness and drive digital client acquisition. Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion. Contributed to the sales team during business development decision making to optimize profitability, marketing strategy and communication planning. Organized roadshows for various target audience to increase brand awareness and drive client acquisition. Received a promotion in the space of one year. SKILLS Creative Thinking Public speaking Problem solving Hardworking Communication skills Multi-tasking Organizational skills Teamwork Microsoft Office Guest Relations Officer 85% 85% 80% 85% 88% 85% 85% EMINENT CLASSIO HOTEL AND SUITES, LAGOS. August 2022 - September 2022 Established relationship with guests and corporate clients to ensure and provide flawless, professional and high class guest service experiences. Took reservations and ensure booking. Analyzed customer feedback and provided strategic direction to continuously improve overall rating. Responded to guests' needs and anticipated their unstated ones. Oversaw and coordinated all arrivals and departures of special guests (VIPs). Worked with department heads to ensure all standards and operating procedures were adhered to. Actively listened and resolved guests' complaints. Promoted all amenities, conveniences and programs offered. 85% 95% Intern (French Journalist) FRENCH INSTITUTE, TOGO. May 2019 - October 2019 COURSES Digital Marketing (Marketing Analytics) (In view) LANGUAGES SPOKEN ENGLISH - Fluent FRENCH - Fluent GERMAN - Basic Wrote and assembled news stories in French that interested the audience. Enlightened the public on the dangers of human trafficking by speaking in radio stations. Wrote, edited and proofread statements and facts while staying up to date with contempt and defamation law. Provided translation and interpretation services to radio stations. Analyzed documents and texts and translated complex information into simple language. HOBBIES VOLUNTEER WORK Swimming, blogging, reading, watching movies, surfing the internet. Secretary REFEREES Mrs. Eka-Iloma Irene Osarugue- Mr. Edosomwan Osatohamwen Peter -,- PRECIOUS BEACON HOPE FOUNDATION July 2017 - September 2017 Welcomed visitors and directed them to the appropriate departments or individuals. Answered telephones and responded to inquiries via telephone and email. Performed administrative tasks including filing and photocopying. Organized meetings and took minutes of important discussions. Linguist Genius Hub ( skill acquisition center) Benin City, Edo State. German Teacher Vision Media Institute Benin City, Edo State.