MICHELLE
VILLADOLID
ABOUT ME
“I want to look back on
my career and be proud
of the work, and be proud
that I tried everything.”
(Jon Stewart)
Hello! You can call me Mitch. I am an Online English Tutor for students of all ages from
different countries. But prior to that, I first worked in different BPO companies here in
Manila since 2007 and I have always worked well in a team; I've been exposed to
different trainings for teaching English and I am TESOL certified. I'm an eager learner,
patient in work and endeavors for quality output.
CORE COMPETENCIES
CONTACT--
Multi-Tasker
Fluent in English (Oral and Written)
Great Customer Service skills
Knowledge in Basic Proof-reading
Fast typing skills
Knows basic Office-Management
Keen-eye to details
Computer Literate
Strong organizational skills
Initiative and problem-solving
abilities
B9 L22 Angelica St. Casas
Aurora Subd.
WORK EXPERIENCES
Brgy. Tatala Binangonan
Rizal 1940
EDUCATION
ONLINE ENGLISH TUTOR
Preply | Feb 2, 2018 - PRESENT / CHI PAN Group | Jun 7, 2019 - PRESENT
Now I am working freelance with these online teaching platforms. I must say that this
is more convenient because I teach in my preferred working hours and the salary is
BACHELOR OF ARTS:
higher than the usual.
MASS COMMUNICATION
ONLINE ENGLISH TUTOR
-
ACADSOC LTD. | Jul. 25, 2017 - Mar. 8, 2018
UNIVERSIDAD DE MANILA
This was my first experience in Online teaching. In this company, I was trained to teach
Arroceros St. Manila
Chinese kids the basic English language and for some adults who wants to brush-up
Philippines
their English skills as well.
CREDENTIALING ANALYST
COMPUTER SKILLS
Reed Elsevier Shared Services Phils. Inc. | Feb 4, 2013 – Feb 24, 2017
under the LexisNexis Credentialing department, as a Credentialing Analyst, we
Internet/Research savvy
provide unique data and advanced analytics solutions to make critical decisions in
Emails/Documentation
the areas of fraud detection and prevention, data verification and screening
Microsoft Office/PPT
services. We do the detailed checking of data in agreements submitted from the
Microsoft Word
customer in order for us to determine if they will be approved or denied for their
request.
REFERENCES
Available upon request
TRAVEL AGENT / CUSTOMER SERVICE REPRESENTATIVE
PhilTravelClub | June 16, 2011 - Feb 01, 2013
as a Travel agent, I handle inquiries regarding flight availability, finding the best
dates to avail cheaper plane tickets, handling also cruise ships tour and hotel
bookings. I had an experience using the GDS (Global Distribution System) and ITA
OTHER WORK
EXPERIENCES
Available upon request
software as a requirement for my job in travel and airline industry.
OPERATIONS STAFF FOR METRO MANILA
ICSEC-KAPLAN | Apr 05, 2010 - Jun 10, 2011
ICSEC-KAPLAN is an educational center, most known as a Nursing Review Center. I
facilitate all administrative work for the enrollees and mainly auditing all the Metro
Manila ICSEC-KAPLAN centers when it comes to sales, referral bonuses,
commissions, checking of OR's, PR's and reimbursements as well.
