Michelle Napagal

I’m a versatile Virtual Assistant with over five years of professional experience in administrative support, HR coordination, purchasing, accounting assistance, and recruitment. My career began in Human Resources, where I managed timekeeping, employee orientations, and client communications. From there, I moved into sourcing and recruitment, developing strong skills in lead generation, candidate searches, and data management. These early experiences sharpened my attention to detail and strengthened my ability to handle confidential information with professionalism.

As I grew in my career, I transitioned into sales administration and purchasing, where I managed e-commerce operations for platforms like Shopee and Lazada, handled customer inquiries, processed orders, and consolidated reports. In my role as a Purchasing Supervisor, I was responsible for overseeing purchase orders, supplier coordination, and operational reporting—tasks that required strong organizational skills, multitasking, and clear communication. I also supported accounting processes, reconciling invoices and maintaining accurate financial records.

Alongside these core roles, I have provided broad administrative and executive support—from managing inboxes and schedules to preparing spreadsheets and reports that track progress across departments. I’m highly proficient in Google Workspace, Microsoft 365, Trello, and design tools like Canva, and I adapt quickly to new platforms, including AI research tools. Whether it’s coordinating tasks, drafting responses, or supporting day-to-day operations, I focus on creating order and efficiency.

What sets me apart is not just technical skill but also my approach. I’m reliable, approachable, and easy to work with. I enjoy building trust with leaders and teams, and I see my role as creating space for them to focus on strategy and growth while I take care of the details. I value clear communication and consistency, and I take pride in ensuring that projects move forward smoothly.

If you’re looking for a Virtual Executive Assistant who combines hands-on experience in HR, operations, purchasing, and admin support with strong organizational skills and a human touch, I’d be excited to bring my skills and dedication to your team.