Michelle Mitz Caliso Lu
Professional Goals
I aim to be part of your growing and reputable company that I will
be able to share my talents and skills and enhance it more by
working with such an amazing team,
Get in touch!
Work Experience
Mobile:
Marketing Sales Agent
Suzuki Philippines| April 2017 - August 2017
-
- Assists the department of sales by converting prospects of leads to sales
Email:-
Address:
Lakatan St. Wilfredo Aquino, Davao City,
PH
Specializations
- Google Emails
- Proficient in MS Word
- Lead Generation Specialist
-Customer Service Oriented
- Technical Support
Academic History
HOLY CROSS OF DAVAO COLLEGE
Business Administration Major in
Financial Management | March
2017
Customer Service Associate
IBEX Global Solutions | November 2018- May 2019
VXI Global Holdings | June 2019 - August 2019
- Experience with sales, troubleshooting, technical support and billing analyst.
Knowledgeable in handling customers complaints and maintaining a positive and
friendly disposition.
- Answer direct calls from clients with goals including selling promos, managing
customer account based on their needs and responding to service queries.
Bank Teller | Customer Relations Assistant
China Banking Corporation | October 2018 - July 2021
-Bank teller with almost 3 years of experience maintaining cash drawers,
handling customer transaction, cross-selling bank products and keeping clients
happy by providing professional and efficient service.
- Customer service expert often being tasked to deal with tricky clients both in
personal and over the phone.
- Process on average 30+ customer transactions per day
- Balanced my cash drawer, making zero mistakes during nearly 3 years of
service
- Trained as Customer Relations Assistant for 1 year and able to function as the
first frontline of any inquiries clients needs.
- Opens personal or business account on what a clients needs and verified if the
documents submitted are certified and correct.
Lead Generation Specialist
ETN America | May 2021- October 2021
- Cold calling prospects leads and convert it to sales
- Handles customers based on their concerns
- Setting an appointment for their needs
Virtual Assistant- Inside Sales Associate
Marker Real Estate | March 2022- Present
- Verifying and Setting up appointments with Buyers/Sellers
- Responding to emails and live chat inquires
- Cold call new, old and hot leads
