Michelle Manning-Osborn

 Michelle Manning-osborn 9948 Austin Samuel Place, Charlotte, NC - |  - Objective I am looking for my next career that allows me to juggle work and home life balance. I am open to part time positions as well as full time position if I would be able to work from home a few days a week. I have interests in marketing, social media management and office management. Skills & Abilities Marketing, social media management, staff management, Adobe Suite products, Microsoft Office, Learning Management Systems, multi-line phones, customer service, technical support, contracting and invoicing, appointment scheduling, meeting minutes, project management, training via web conferencing, In-Person training, general office management, income data tracking and reporting Experience Brokerage assistant Colliers international April 2017 – Present Fulfilling marketing needs for commercial real estate brokers Utilizing Abobe InDesign to create flyers and tour books Answering phones Office supply ordering and stocking Creating file folders for closed deal documentation Listing and managing properties on multiple sites Travel arrangements for brokers Reporting yearly income to corporate Utilizing Microsoft Excel to track income and deal data Account specialist / administrative assistant MED-ED April 2016 – APRIL 2017 Assisting the Director of the department with everyday tasks Contracting and invoicing hospitals Training nurse educators on new software and learning management systems via conference calls Technical issue calls from customers Fulfilling daily product orders and shipping them out Over the phone registration for seminars Researching new marketing techniques for the online department Take minutes in confidential meetings JUNIOR CLINIC ADMINISTRATOR MASSAGE ENVY SPA MARCH 2015 – APRIL 2016 Maintain sales goals and up-sell products as well as additional services Part of the management team that oversees clinic operations, managing other administrative staff as well as massage therapists Answer multi-line phones, schedule appointments, utilize Millennium to access client information Utilize Microsoft Office products to make visual representations for business Customer service daily as well as client problem-solving Outreach to clients for updated billing information and past due payments Inventory counts and orders ASSISTANT MANAGER TCBY MAY 2014 – MARCH 2015 Shift leader and management duties Cleanliness of store Restocking Operations of yogurt machines Daily sales reports and deposits Opening and closing tasks Customer service Education Southern new hampshire university, online bachelor of arts in psychology with a concentration on addiction studies Completed degree December 2018 University of south carolina – lancaster associate of science Completed degree in 2015 References Haleigh Mundell-Moore, marketing manager colliers international- mckenzie seitz, brokerage assistant colliers international- Glenda toye, licensed massage and bodywork therapist massage envy-