Michelle Lubkov

Michelle Lubkov The Woodlands, TX- - Organized and meticulous Senior Communication and Administrative Professional with over 15 years of comprehensive experience in organizational communication, administrative operations, and business management. Proficient in effectively streamlining workflow processes, managing complex schedules, coordinating events, and delivering top-notch executive support. Highly skilled in Microsoft Office and social media engagement, with a proven track record of improving daily operations. Aiming to leverage my expertise in streamlining workflow processes and executing strategic communication plans to enhance business productivity. Work Experience Communication Advisor and Executive Assistant Self Employed - The Woodlands, TX May 2022 to Present Crafted and managed communication plans for small companies, enhancing client satisfaction by 90%. Fostered trusted relationships with high-profile clients, achieving top-class performance in client retention. Recruiting and support administering payrolls. Improved administrative operations by creating schedules, coordinating travel plans, and processing documents, increasing productivity and time management by 95%. General Manager CARDIOHEREDIA - Guayaquil, Ecuador February 2021 to April 2023 Trusted general manager with 5+ years of experience responsible for daily operations of a health business office environment. Known for improving operational efficiency through effective staff management, recordkeeping, budget control and marketing strategies. Committed to balancing company goals while helping all patients find satisfactory solutions through internal and external communication strategies Developed comprehensive reports and presentations to key stakeholders, providing insights into business performance and strategic initiatives by 95%. Human resources: Recruiting, administering payrolls and relations. Communications Manager Instituto Ecuatoriano de Seguridad Social - Guayaquil, Ecuador September 2017 to December 2020 Led the development and execution of comprehensive social media strategies, internal communications initiatives, and media management efforts for a governmental entity overseeing health coverage and welfare programs with an increase of 200% in audience. Social media specialist with over 3 years of experience in online marketing, press management and promotional activities. Adept at researching and using insights to develop digital strategies. Excellent verbal and written communication skills, often acting as a connexion between executives and various stakeholders. Proficient in managing executives’ calendars, scheduling meetings, and handling travel arrangements. Image Consultant & Fashion supervisor RTS TV Station - Guayaquil, Provincia del Guayas 2014 to 2016 Image consultant for tv hosts. Enhanced their personal and professional image through clothing, grooming, and style. Strong fashion sense, excellent communication skills, creativity, attention to details. Administration duties such as human resources, budgets and inventory. Education Master's in Business Management Universidad Oberta de Cataluña - Barcelona, Spain – 2023 Bachelor's in Communication and Business Administration Universidad Casa Grande - 2016 Certificate in Marketing Communications International Advertising Association - New York, NY – 2016 Skills Communication skills Organizational skills Google apps Business management Calendar Management Microsoft Office Bilingual (Spanish – English) Travel planning SAP