Michelle Lagasca

CAREER OBJECTIVE Highly organized and results-driven Administrative Supervisor with over 14 years of experience in office management, staff coordination, and process optimization. Seeking a Work-fromHome Virtual Assistant or Administrative Support role to contribute operational excellence, task prioritization, and professional communication that empower business owners and teams to thrive. MICHELLE LAGASCA GENERAL VIRTUAL ASSISTANT ADMINISTRATIVE SUPERVISOR 14 YEARS CORPORATE EXPERIENCE CONTACT PROFESSIONAL EXPERIENCE FREELANCE EXPERIENCE Freelance Web & Admin Support 2024– Present Designed and built the homepage for Masie Fiber Trading (www.masiefibertrading.com) Created responsive layout, structured content, and integrated contact form Set up domain and hosting, ensured website functionality and uptime Monitored incoming inquiries and maintained client communicatiob Toyota Balintawak Inc. — Service Administrative Supervisor 2016 – Present Sangandaan Caloocan, Philippines SKILLS Calendar & Email Management Data Entry & Record Keeping Office Administration Staff Supervision Google Workspace & MS Office Tools Basic Digital Marketing Task Prioritization & Time Management Excellent Communication & Team Collaboration Managed day-to-day administrative operations across multiple departments. Delegated tasks, supervised admin staff, and ensured performance KPIs were met. Acted as liaison between management, staff, and external partners. Maintained compliance with internal company policies and industry regulations. Oversaw inventory, procurement of supplies, and clerical records. Scheduled meetings, department events, and monitored daily calendars. EDUCATION Bachelor of Business Administration, Major in Management TOOLS & TECH Google Docs, Sheets, Drive Microsoft Excel, Word, Outlook Zoom, Slack, Skype Dropbox, Trello, Asana Wix University of the East - 1999 - 2004 CERTIFICATION Behavioral-Based Safety Training – October 2019 Coaching to Achieve Maximum Performance – July 2019 Philippine Red Cross – First Aid & CPR with AED – April 2019 Certified ISO 14001:2015 Internal Auditor – August 2018 After-Sales Philippines Supervisory Training – Toyota Motor