Michelle Joy Melencio

Michelle Joy Melencio

$7/hr
Virtual Admin Support Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Angat, Bulacan, Philippines
Experience:
15 years
MICHELLE JOY MAGTURO MELENCIO-• - • Angat, Bulacan, PH 3012 EXECUTIVE SUMMARY Versatile administrative assistant with 15+ years of experience in treasury, purchasing, sales, and marketing. 5+ years of experience in freelancing. Able to work under pressure with minimal supervision and collaborate with a team. Proven record of excellence in office administration, organizational skills, database management, email management, generating collections or sales reports, bookkeeping, order processing and fulfillment, and customer service. Has a can-do attitude, flexible, creative, and a fast learner. PROFESSIONAL EXPERIENCE Freelancer │ Bulacan, PH │ January 2015 – Present Assists students in our community to discuss the content, clarify and review concepts on their modules, explain processes and help to understand different subjects. Reviews and prepares the students before their exams. Accepts research and/or design projects for students, encoding and/or typing job, provides technical support, Assists and helps in maintaining a Business Facebook Page. Selling goods online on different e-commerce platforms. • Improved the learning ability of the students through tailored resources for individual needs, they consistently rank high honor after every periodical assessment. • Gained the ability to have a wide curriculum knowledge, valuable interpersonal, communication, and listening skills, good customer service, and support, detailed product listing, on-time order processing, and fulfillment, time management. TRM Construction & Development Corporation │ Quezon City, PH │ May – October 2014 A construction company that builds houses under the National Housing Authority for Government Employees’ Housing Program. The program is intended to provide decent and affordable housing to low-salaries government employees including members of the Armed Forces of the Philippines(AFP), Philippines National Police(PNP), Bureau of Jail Management Penology(BJMP), Bureau of Fire Protection(BFP), and Bureau of Corrections(BuCor). Purchaser Reporting directly to the CEO for the approval of purchase requests, daily updates on accomplishments of ongoing projects. Canvass the best price and quality of the requested items at the job sites. Coordinates with suppliers for the availability of the items, monitor the schedule, and/or rescheduling of pick-ups and/or deliveries. Assures that all deliveries comply with the requirements and/or specifications of the project. Organizes receipts from suppliers to be submitted to the accounting department for the schedule of payments. • Developed an email format for reporting to better understand the accomplishments and status of projects. • Optimized the existing inventory system of the company to avoid stockout on the items or tools that are frequently used. Municipal Government Office of Angat, Bulacan │ Bulacan, PH One of the first-class municipalities of the Province of Bulacan with a land area of 7,400 hectares and consisting of 16 barangays. Revenue Collection Clerk I │ April 2012 – May 2014 Clerk (Contractual) │ June 2009 – April 2012 Assists the Municipal Revenue Collector and the proper revenue authorities in the revenue collection campaign programmed by the Municipal Treasurer’s Office. Keeps records of all collections/transactions and accounts same to the superior officers. Perform job assignments delegated to the position for priority performance. • Improved the report system of daily and monthly collections by 100% in less than six months, so the department was able to submit the reports on or before its deadline and avoid penalty. It is also easier to check discrepancies from the report system of the accounting department. • Created a computerized database of records of all registered business establishments in the municipality. • Created a computerized payslip for regular employees. Jonal Properties Corporation │ Pasig City, PH │ June 2004 – December 2008 Importer of insulation products used in soundproofing, heatproofing, fireproofing for residential, commercial, and industrial use. It is also a real estate company that builds and renovates high-end residential and commercial establishments for sale and/or for lease. Office/Sales Secretary Handles product inquiries through call and email, coordinates with local and foreign suppliers, composes quotations as per customers' request, monitors the schedule of delivery of orders to the customers on time and in good condition, as well as, the delivery of incoming stocks from suppliers locally and abroad. Updates and monitors monthly and annual sales stocks. Assists purchasing department by canvassing prices of items from job sites’ purchase requisitions and placing purchase orders to suppliers. Assists accounting department by making checks and check vouchers, issuing official receipts and/or provisional receipts. Assists HR department by making weekly payroll for laborers on job sites and monthly contributions on employees government benefits for regular employees. • Gained multitasking capabilities and good team player. • Improved sales by 15% (Php 1.1M) in a year by sending proposals, marketing the products through printed ads, and giving discounts for bulk orders and/or cash payments. • Improved the filing system of the HR department by 100% in less than a year. • Created a computerized list of suppliers (locally and abroad) and customers of the Sales department as well as of the Purchasing department. • Organized the system of releasing checks by priority of the Accounting department. Teach Media Management Inc. │ Quezon City, PH │ May 2002 – October 2003 A publishing company that produces reading materials to help teachers from private and public schools become more productive and more creative in their teaching careers. It also conducts seminars for them to be able to interact and learn from each other. Marketing Coordinator Coordinates with the subscribers and advertisers, assist sales and marketing like basic lay-outing of marketing materials and/or draft correspondences, updates and organizes database of clients, data entry, and other office administration. Handling telephone calls and maintains and troubleshoots computer. • Gained marketing skills and coordination, public relations, and dealings, and was able to increase subscriptions by 12% (Php250,000) over half a year by giving discounts on bi-annual and annual subscriptions. Federation of Provincial Press Clubs of the Phils., Inc. │ Mandaluyong City, PH │ September 2001 – April 2002 An aggrupation of publishers, editors, and journalists that compose of several press clubs throughout the Philippines, where almost every province has its press or media club representing the staff of newspapers, magazines, and other publications, and radio and television stations. It also includes several public relations and advertising professionals who are practicing journalists at the same time. Office Assistant Updates and organizes database of clients, manage email company’s press releases, data entry, and other office administration. Computer troubleshooting and maintenance. Handles other tasks that may be assigned. • Gained multitasking capabilities, and was able to lessen the tedious job of searching clients/contacts manually on the phone book by 100% in less than 2 months when I migrated the list to a database. EDUCATION • Systems Technology Institute │ Mandaluyong City Bachelor of Science in Computer Science Major in Software Engineering (June 1998 – March 2001) • Systems Technology Institute │ Taytay, Rizal Associate in Computer Science (June 1996 – March 1998) CERTIFICATIONS • “Data Management Fundamentals”, Development Academy of the Philippines, May 2021 • “Sales 101” by FWD Insurance, March 2021 • “Communications 101” by [24]7.ai, March 2021 • “Project Management 101” by Cloudstaff, March 2021 • “Getting Grounded on Analytics” by Development Academy of the Philippines, February 2021 • “Xero Online Bookkeeping” by Skill Success, February 2021 • “Social Media Marketing Masterclass” by Skill Success, February 2021 • “Freelancing With Youtube, WordPress, Upwork, And Fiverr” by Skill Success, January 2021 WEBINARS ATTENDED • “Data Stewards and their Role in Data Governance”, Analytics Association of the Philippines, April 2021 • “Basics of Content Writing”, Ultramom, April 2021 • “An Overview of Analytics Role”, Analytics Association of the Philippines, April 2021 • “B2B Lead Generation Basics Webinar”, VABootcamp.ph, March 2021 • “Fast Track to Freelancing: Start Working From Home Even Without Experience” by VABootcamp.ph, February 2021 • “Free Webinar on How to Start Working from Home” by Filipina Homebased Moms, December 2020 • “Market Your Freelance Skills Workshop” by VABootcamp.ph, November 2020 • “Bookkeeping Basics Online Workshop” by VABootcamp.ph, November 2020 • “How to Get Started as a Facebook Ads Freelancer” by LJ Jose, June 2020 PERSONAL BACKGROUND Conversant in English and Filipino. Adept at Microsoft Office Applications (i.e. Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft OneNote, Microsoft Outlook, Microsoft Access), Google Workspace (i.e. Google Sheets, Google Docs, Google Slides, Google Forms, Google Drive, Google Calendar, Gmail), Communication Tools (i.e.Google Meet, Google Hangouts, Skype, Zoom, WhatsApp, Microsoft Teams), Multimedia Tools (i.e. Canva for Graphic Design, Remove.bg for Background Removal). Interests: Teaching, Graphic Design, Web Research, Upskilling by watching tutorial videos. REFERENCES Available upon request.
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