MICHELLE JANE QUINTANA
CUSTOMER SERVICE ROCKSTAR
PROFILE
REACH ME
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I am confident in my ability to make
anything I put my mind to. I work quickly
and efficiently because I love what I do. I
am extremely motivated, learn fast and
have strong analytical skills.
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live: michelle.jumquin
SKILLS
EDUCATION
2003 - 2008
CEBU DOCTORS' UNIVERSITY
Occupational Therapy
Customer Service
English:
Writing & Speaking
Data Entry
Microsoft Office & Google
Products
Canva
Zendesk
Slack
REFERENCE
Shella Gantuangko
Cebu Work at Home Professionals
Administrator-(-
Chris Williams
TPG Telecom
Senior Infrastructure Project Engineer-linkedin.com/in/chris-williamstechnologist
EXPERIENCE
2017 - 2018
TALLANT ASIA |
Support Technical Lead Officer
Spearheaded new training materials for Customer
Service and Support
Trained new team members for Customer Service
and Support
Assisted Client's customers with their needs
Answer Client's customers' queries of the service or
product
2014 - 2015
RAREJOB INC
Online Tutor
Taught ESL to Japanese students
Taught new English words to Japanese students
2009 - 2012
LITTLE KAYE'S CHILD CARE THERAPY & LEARNING
CENTER
Occupational Therapist
Evaluate, Assess, Plan and Implement treatment to
achieve goals set by parents and child with
developmental/motor delay through play
Help improve these children's motor, cognitive,
sensory processing, communication, and play skills.
Assist children with special needs to develop skills
they need to function and become independent in
their everyday lives.