Michelle E. Fojas

Michelle Enriquez Fojas Manila, Philippines Email address:-SKYPE: michellefojas An organized and creative professional with proven marketing skills and a desire to learn more. Proven record in managing product launches that increase brand awareness and sales. Experience with administrative tasks including answering emails, scheduling meetings, lead research, customer support and social media management. Objective:Virtual Assistant position in a competitive and dynamic environment. SKILLS: ● ● ● ● ● ● ● ● ● ● ● ● ● ● Strong overall communication skills. Solid grasp of analytics Strong understanding of Inbound and outbound marketing Ability to execute and analyze drip marketing campaigns An ability to understand buyer needs and the sales process Excellent project management skills Qualitative and quantitative research skills Critical thinking and problem-solving skills. Project Management Strong work ethic Innovative Advanced computer skills Knowledge in the following application: Mailchimp, Constant Contact, Social Media (Facebook, Twitter, Instagram, Youtube, Pinterest), Photo editing (Canva, Picasa, Snagit), Google application, Digital Tools Expert in Microsoft office application - MS Office 2000 / XP/ NT (Word, Excel, PowerPoint) Tools used: 1 ● ● ● ● ● ● ● ● ● ● ● Messaging: Skype, Hangouts, Slack, Loom, Microsoft Teams, Zoho Task Management Application: Trello, Zoho, Slack, Microsoft teams - Planner CRM: Convoso, Big Billler, Constant Contact, Zoho, Trello, Microsoft Teams, Mailchimp Mailing Service: Letterstream, Fax.com Lead Platform: Podio, Linkedin, Zillow Email Collection Application: Seamless.ia, Mailchimp Property Listing: Century21, Estately, Zillow, Zumper, RealtyMX, Redfin, Craigslist Social Media Management (Hootsuite), Linkedin, Instagram, Facebook, Twitter, Google+, Flickr, Youtube, Tumblr, Socialreport Appointment Booking Application: Acuity Scheduling, Google Calendar Microsoft office (Word, Excel, Powerpoint) Google application (Google Doc, Spreadsheet, Google Form, Google Drive) PROFESSIONAL EXPERIENCE Freelance Virtual Assistant (2018 – present) Worked for various clients and performed the following tasks: ● ● ● ● ● ● ● ● ● ● ● ● Data Entry Lead Research Appointment Setting Media Marketing Admin Assistant for Real Estate, Contractors and Marketing Agency Prepare Marketing materials Task Management Lead Generation Article posting Social Media Management (Linkedin, Flcikr, youtube, google+) Email Management (mailchimp, Constant Contact) Advertisement posting ❏ VYRL Marketing Agency ● organize leads ● source potential clients ● search for contact information ● reach out to potential client thru email ● email management ● organizing tasks ❏ Sunrise Contractor ● Organize photos ● Update website ● Prepare contract for renovation ● Organize quotation for repair list ● Update website with photos of before, during and after renovation ● Post update regarding the renovation process ● Manage Listing 2 ● ● ● ● Schedule appointment for client Email Management Find Potential Clients Social Media Management ❏ Real Estate ● Find US Based Loan Officer for potential client ● Listing details of Loan Officer for specific region (Total sales, Email, Phone Number, Linkedin Profile) ● Find LIsting using Zillow, Redfin, MLS ● Due Diligence Research ● Social Media Management ● Email Management Marketing Officer- BDO Unibank INC ● ● ● ● ● ● ● ● ● Ensures accomplishment of fund generation targets through in-house marketing activities. Cross sells other bank products and services. Conducts account reviews to ensure continuous enhancement of quality service. Informs clients of new products, offerings and rates. Ensures that accounts are properly maintained, signature capture procedures are observed and maturities are handled according to clients' instructions. Responsible for the daily operations of the Sales Section of the branch and provides assistance to the Branch Head and Assistant Branch Head in marketing the Bank's and affiliates' products and services. Creating and developing new innovative ways to communicate the company message to their existing customers. Contributing to the annual sales and marketing plan. Planning and project managing marketing events and evaluating their success. Evaluating the effectiveness of all marketing activity. 3 Marketing Assistant- BDO Unibank INC ● ● ● Responsible for efficiently serving BDO customers related to their bank accounts and banking transactions, as well as inquiries and concerns related to BDO's retail products and services, such as deposits, loans, retail cards, remittance, BDO Rewards, and personal online banking. Assisting in the implementation of marketing programs, monitoring reports, etc. for the business development unit. Support the work of marketing managers and executives on projects directed at maximising company profits and developing sales strategies or marketing campaigns. Client service associate BDO Unibank INC May- ● Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions. Bank Teller/Cashier October 2001 - July 2007 Merchants Savings and Loans Associate, Inc ● ● ● ● ● Responsible for general banking transactions, such as Check encashment, CA/SA checks and cash deposit and Withdrawal Prepares Daily Cash Flow Reports and Acts as Petty Cash Accept payment for customer's utility bills thru Bayad Center, Inc Facilitate paperwork for Customer Loans, as well as Loan Releasing and Payments Markets New products and Services EDUCATION: St. Paul College, Quezon City June 1996 - March 2000 College Graduate - BS Hotel and Restaurant Management Reference: Available upon request. 4