Michelle Gelera Diaz
WD753 Waya Waya Street,
Purok 6, Brgy. West Dirita
San Antonio, Zambales, 2206
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OBJECTIVE:
To showcase my abilities while providing a world class and exceptional service to
everyone. Being accurate in providing information, giving client satisfaction in every
transaction and to provide the best resolution for every customer concern.
ABILITIES:
ï‚· Excellent communication skills both oral and verbal
ï‚· Passion for continuous learning and personal growth
ï‚· Competitive, flexible and hardworking
ï‚· Committed in providing excellent customer service
ï‚· Goal-oriented individual with leadership skills
ï‚· Proven ability to work with staff at all levels
ï‚· Problem-solving skills and extended patience.
SUMMARY OF PROFILE:
ï‚· Project Manager/Virtual Assistant/Customer Service/Administrative Staff at
Lemon Lime Loop- Amazon
ï‚· Technical Support at Sitel Philippines Corporation
ï‚· Administrative Assistant at A.A. Amador Associates
ï‚· Supervisor/Data Entry Specialist at Source-Corp Philippines
WORK EXPERIENCES:
1. Lemon Lime Loop- Amazon
(February 2016- October 2018) 2 years and 9 months
ï‚· Project Manager
ï‚· Virtual Assistant and Administrative Staff
ï‚· Customer Service Representative
2. Sitel Philippines Corporation
(April 2014- June 2016) 2 years and 3 months
ï‚· Technical Support Specialist- Inbound and Live Chat Support (LG Electronics)
3. A.A. Amador Associates
(January 2013- July 2013) 7 months
ï‚· Administrative Assistant
4. Source-Corp Philippines (1 year and 9 months)
ï‚· Supervisor (April 2011- April 2012)
ï‚· Data Entry Specialist (August 2010- April 2011)
EDUCATION:
Mondriaan Aura College (SBMA, Olongapo City, Zambales, Philippines)
Bachelor of Science in Nursing
(Year:-)
REFERENCES:
1. MERIAM DIAZ
Virtual Assistant/ Customer Service Representative/ESL Teacher-
Skype ID: era.diaz17
2. USMANGANI MEMON
Former Employer-
Email:-
PERSONAL INFORMATION:
Gender: Female
Status: Single
Birthday: May 14, 1987
Age: 31
Nationality: Filipino
Religion: Roman Catholic
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Michelle G. Diaz
Applicant