MICHELLE DIAZ
Blk 13 Lot 21 Matulungin St.
Fiesta Communities Brgy.
Asinan Proper
Subic, Zambales 2206
•
Goal oriented individual with leadership abilities.
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Proven ability to work with staff at all levels.
•
Highly proficient in Microsoft Office.
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Excellent communication skills both oral and verbal.
•
Passion for continuous learning and personal
growth.
EXPERIENCE
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February 2016–October 2018
Customer Service Representative and Project Manager •
Amazon US (Lemon Lime Loop)
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April 2014–June 2016
Customer Service Representative, Technical Support and
Chat Support • Sitel Philippines
OBJECTIVE
To obtain work experience that can
utilize my knowledge and skills upon
certain field.
January 2013–July 2013
Administrative Assistant • A.A. Amador Associates
April 2011–April 2012
Team Leader • Sourcecorp Philippines
August 2010–April 2011
Data Entry Specialist • Sourcecorp Philippines
March 2008–March 2009
Cashier and Telephone Operator for delivery service •
Jollibee Foods Corporation
SKILLS
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Certified Appointment Setter
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Certified Transcriptionist
•
Certified E-Commerce Specialist (Shopify, Ebay, Amazon)
•
Certified MS Office Expert (Word, Excel, PowerPoint)
•
Customer Service Representative
•
Technical Support
•
Live Chat Support
•
Administrative Assistant
•
Data Entry Specialist
EDUCATION
Elementary:
Little Angel Study Center, Olongapo City
Graduated: 2000
High School:
Columban College, Olongapo City
Graduated: 2004
College:
Mondriaan Aura College, Olongapo City
Bachelor of Science in Nursing
Graduated: 2009
REFERENCES
[Available upon request.]
