Michelle Diaz

MICHELLE DIAZ Blk 13 Lot 21 Matulungin St. Fiesta Communities Brgy. Asinan Proper Subic, Zambales 2206 • Goal oriented individual with leadership abilities. • Proven ability to work with staff at all levels. • Highly proficient in Microsoft Office. • Excellent communication skills both oral and verbal. • Passion for continuous learning and personal growth. EXPERIENCE - February 2016–October 2018 Customer Service Representative and Project Manager • Amazon US (Lemon Lime Loop) - April 2014–June 2016 Customer Service Representative, Technical Support and Chat Support • Sitel Philippines OBJECTIVE To obtain work experience that can utilize my knowledge and skills upon certain field. January 2013–July 2013 Administrative Assistant • A.A. Amador Associates April 2011–April 2012 Team Leader • Sourcecorp Philippines August 2010–April 2011 Data Entry Specialist • Sourcecorp Philippines March 2008–March 2009 Cashier and Telephone Operator for delivery service • Jollibee Foods Corporation SKILLS • Certified Appointment Setter • Certified Transcriptionist • Certified E-Commerce Specialist (Shopify, Ebay, Amazon) • Certified MS Office Expert (Word, Excel, PowerPoint) • Customer Service Representative • Technical Support • Live Chat Support • Administrative Assistant • Data Entry Specialist EDUCATION Elementary: Little Angel Study Center, Olongapo City Graduated: 2000 High School: Columban College, Olongapo City Graduated: 2004 College: Mondriaan Aura College, Olongapo City Bachelor of Science in Nursing Graduated: 2009 REFERENCES [Available upon request.]