Michelle Csajka

Michelle Csajka 3136 Haberlein Road Gibsonia, PA-- PROFESSIONAL PROFILE A dedicated professional with expertise in writing, instructional design, adult learning, and project management seeks a position leveraging success with design and development. As an energetic, insightful, and resourceful leader, I focus on activities that are innovative, creative and make a business impactful. EDUCATION University of Maryland, College Park, MD | 1995 Bachelor of Science, Psychology Carlow University, Pittsburgh, PA | 2001 Masters of Science, Professional Leadership EXPERIENCE Verizon Wireless, Warrendale, PA Curriculum Developer/Training Consultant | October 1996-March 2019      Managed the instructional design process from identifying business gaps, designing a plan, developing a dynamic learning solution, implementing the program and evaluating the results. Built marketing and communication strategies for courses and programs. Created reference tools such as job aids, user guides, videos, on-line simulations and toolkits. Taught courses in systems, selling skills, processes and policies to sales and service employees. In an interim, nine-month role, managed a team of learning consultants. SKILLS Microsoft Office  Instructional Design  ADDIE  E-Learning  Camtasia  Captivate Elearning  Captivate  Scripting  Storyboarding  Virtual Delivery  Adobe Connect GoAnimate/Vyond  Animated Videos VOLUNTEER EXPERIENCE Hampton Alliance for Educational Excellence Board Trustee | 2013 - 2016  Served as president of educational foundation for local school district. Focus was on securing sponsorships, evaluating grant requests, marketing the organization in the community and planning a signature 5K race. Hampton Athletic Association Concession Director / Fundraising Director / Opening Day Chairperson | 2012 - 2017  Act as Concession Stand Director for youth baseball/softball organization to schedule volunteers, manage operations and inventory.  Generated revenue for the primary fundraiser. Realized a 40% increase in first year.  Initiated idea and implemented an annual Opening Day Festival to the membership. Planning for this event includes: Parade, Ceremony, Skills Competition, Food Trucks/Vendors and Family Fun Activities.