Michelle Chan

Michelle CHAN Room 901, 9/F, Yiu Kei Mansion, 108 Austin Road, Tsim Sha Tsui, Kowloon, Hong Kong email:- Work Experience Objectives Friendly, self-motivated and responsible. Seeking to leverage my advanced tech and communications skills to enrich my working experience in administrative duties. Received frequent commendations from management for efficiency and positive attitude. IT SYSTEM ANALYST (Jul 2018 – Now) Developing computerized mobilizing system; Coordinating meetings and writing minutes; Procuring office equipment and supplies; File management and other clerical duties. CALL TAKER (May 2013 – Jul 2018) Call taking at the emergency center; Dispatching resources in response to callers' needs; Handling complaints and writing reports. PROJECT ASSISTANT (Feb 2013 – May 2013) Verifying references in research papers according to APA style; Maintaining research paper repository. Expertise Customer Service Education Microsoft Word UNIVERSITY OF HONG KONG (2012 – 2014) Microsoft Excel Master of Science in Librarianship and Information Management Microsoft Powerpoint Data Entry CHINESE UNIVERSITY OF HONG KONG (2005 – 2008) Bachelor of Engineering in Electronic Engineering